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Pana th42pz700u; Blinks seven times after applying power.

 
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  • Answered by:Anthony_Infotech
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Customer Question

Pana th42pz700u; Blinks seven times after applying power. have book

 

Optional Information:
Brand: panasonic
Model: th42pz700u
What have you tried so far?: unit required vacuuming, checked for bulbous caps on sc, sd, su boards

Submitted: 223 days and 10 hours ago.
Category: TV
Value: $30
Status: CLOSED
Picture
Expert:  Anthony_Infotech replied 223 days and 9 hours ago.

Hello
Welcome
Thanks for the Question

7 blinks can be failure of the scan boards and buffers, please check for bad capacitors first on the powerboard, look for leaking /ballooning/raised domed tops, then come back here please

Anthony

Customer replied 219 days ago.

caps look good. do i need to remove the boards and check them all with a meter? none of them are misshapen in the usual way.

Picture
Expert:  Anthony_Infotech replied 218 days and 23 hours ago.

Hi

7 blink error codes were covered by panasonic at least they were last year have you tried contacting panasonic to see if they will help you with this?tell them you have a 7 blink error code they were covering this even out of warrenty you just paid labor I think

If not please come back here but this can get expensive

Please press the "continue conversation" or "reply to expert" button if you dont wish to rate me yet and require more info

Please remember if you select "bad serviceFrown smiley" or "poor serviceUndecided smiley"this will be a negative against my ratings and I wont receive a credit for helping you today instead of doing that please press the "continue conversation" or "reply to expert" and I will endeavour to help more

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Many Thanks
Anthony

Customer replied 218 days and 10 hours ago.

Do you have an access number for Pana tech support?

Accepted Answer

Picture
Expert:  Anthony_Infotech replied 218 days and 7 hours ago.

Hi Jonathon

No not tech support they wont help you they only support panasonic
You need to contact customer services via the website indicate a tech has explained that 7 blink scan board failure error codes were covered even if the set was out of warrenty
You can find customer services at the website www.panasonic.com

Let me know if you need more info

Please press the "continue conversation" or "reply to expert" button if you dont wish to rate me yet and require more info

Please remember if you select "bad serviceFrown smiley" or "poor serviceUndecided smiley"this will be a negative against my ratings and I wont receive a credit for helping you today instead of doing that please press the "continue conversation" or "reply to expert" and I will endeavour to help more

The thread will still be open even if you do rate the answer now

Many Thanks
Anthony

Expert TypeTechnician
Category: TV
Pos. Feedback: 97.3 %
Accepts: 6819
Answered: 9/27/2012

Experience: 20+ years experience TV expert in the main

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