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my hd stoped working

 

Customer Question

my hd stoped working

 

Optional Information:
Make: led
Model: series 6

Already Tried:
self diagnosis

Submitted: 267 days and 3 hours ago.
Category: TV
Value: $28
Status: CLOSED
Picture
Expert:  Anthony_Infotech replied 267 days and 3 hours ago.

Hello
Welcome
Thanks for the Question

I may be a few minutes between each request for info thanks for your patience!

I will need the full model number please found on the back of the set?

Is it completely dead no pic no sound ?is the powerlight lit?

Thanks

Anthony

Customer replied 266 days and 17 hours ago.

model #un46d6000sf
tv working but not in HD,power light on.

Picture
Expert:  Anthony_Infotech replied 266 days and 11 hours ago.

Hi

Are you watching through satellite/cable?

How do you know its not in HD does it say so on the display?

Sorry to be laboring things but I need to know as much info as you can possibly describe about the issue please

Anthony

 
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