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Master Fix It, Technician
Category: TV
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Experience: 25 + Years experience repairing TVs, VCRs Computer etc.
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i have a 6 month old kdl-46nx720. the tv was working fine last

Resolved Question:

i have a 6 month old kdl-46nx720. the tv was working fine last night and then cut off. the red light was blinking, 8 times i think, then stop, then blink 8 times. neither the remote or the main power button will turn off the tv. had to power off the monster surge protector. the tv will turn on momemtarily. after the panel lights up, the tv turns off and the red LED blinks

Submitted: 11 months ago.
Category: TV
Expert:  Master Fix It replied 11 months ago.

Good morning,
Can you check that flashing light, I need to know how many times for sure it blinks before the short pause.
Also When you say it turns on, does it have sound and pic like normal?
Thank you
Michael

Customer: replied 11 months ago.

i am not in front of the tv right now and won't be till about 1 pm today. i believe it is 8 times, at least 4 times, though. when it turns on, it is on 5 to 10 seconds, the screen is dark gray and the input info comes...PC input when it failed. then it shuts down

Customer: replied 11 months ago.

it blinks, 8 times, i think, but at least 4 times. not in front of the tv now. th picture comes up for 5-10 seconds with a dark gray screen and the input info showing. then turns off

Expert:  Master Fix It replied 11 months ago.

Thank you Leroy,
Does the TV input info look bright and normal?
Was there normally a blue screen.
Thank you for your patience as these are technical issues and take some tome to sort through.
Also its ok as to when you can be in front of the TV but I will need to know for sure how many blinks the light is doing.
Thank you
Michael

Customer: replied 11 months ago.

tv looks bright and the screen info looks normal. i never saw a blue screen. i am at work now, but will be home at 1 pm. i will answer your any emails then. i am on my work PC now, also using my laptop for emails

Expert:  Master Fix It replied 11 months ago.

Sounds good Leroy.
When you get home let me know about the flashing light.
Thank you
Mike

Customer: replied 11 months ago.

Thank you. Will do.

Expert:  Master Fix It replied 11 months ago.

:-)

Customer: replied 11 months ago.

i'm back. here's the sequence: power up, green LED for 3-5 secs, the red LED for 2 secs or so, then 4 blinks, 3 sec pause, then 4 blinks. LED back light failure = bad panel...yes?

Expert:  Master Fix It replied 11 months ago.

Hi Leroy, unfortunately you are correct.
The reason I say this is that the back light is very expensive.
I can try to locate one for you at a discounted rate.
Did you ever notice a flashing picture lie an old 8 mm tape?
I will be here for you, but I will be out for a bit.
If you accept my answer Our question will not close or time out.
I will continue to help as this is a technical matter. We will get this because if you have a few basic hand tools I can guide you with this, its an easy fix but the part is not so cheap.
Many people usually just buy new when this happens.
In any case please let me know what you would like to do.
Please note, pressing the ACCEPT Rating button does NOT close your question. It actually keeps me in the loop with you, and allows me to continue dialogue with you and allows me to set up a follow up appointment with you. At no additional cost!
I will still be here for you until the job is complete and you are satisfied!
Thank You
Tech Michael

Master Fix It, Technician
Category: TV
Positive Feedback: 87.6 %
Satisfied Customers: 2086
Experience: 25 + Years experience repairing TVs, VCRs Computer etc.
Master Fix It and 5 other TV Specialists are ready to help you
Customer: replied 11 months ago.

thank you michael.


 


i have been a tech since 1965, in college, USAF and working in the satellite industry. for the last 10 years i have been doing other things, so i am a little rusty, and have never worked on any of the really new technology. so, again, i thank for for your efforts and will rate you excellent. theis tv is best buy's worry now...i have a 4 year PSP.

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