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Ask Aric Your Own Question
Aric
Aric, Technician
Category: TV
Satisfied Customers: 43389
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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my vizio remote will not work. Tried new batteries. What

Customer Question

my vizio remote will not work. Tried new batteries. What next?
Submitted: 4 years ago.
Category: TV
Expert:  Aric replied 4 years ago.
Do the buttons on the TV itself work- just not the remote?
Customer: replied 4 years ago.

Yes...Have been using a universal remote for tv and satellite and haven"t used remot in a while. Am hooking to wifi and need tv remote. What do I try?


 

Expert:  Aric replied 4 years ago.
Thank you for the reply. I am trying to determine if the Vizio remote, or the IR sensor on the TV is at fault. Just to make sure, the Universal remote is working to control the TV, just not the original remote correct? If so, then you need a new Vizio remote which I can locate for you. Please let let me know.
Customer: replied 4 years ago.
the origional remote does not work but the universal for the satelite does.
Expert:  Aric replied 4 years ago.

Thank you for the reply. There are no resets or settings that will allow the Vizio remote to work again, as you have a failed remote. You will need to purchase another remote for the TV in order to solve the problem. The links below are to where you can purchase the Vizio remote for your set:

http://www.ebay.com/itm/VIZIO-VUR10-Remote-Controls-/140782174272#vi-content

http://remotes.com/store/vizio/sv472xvt.html