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My zenith plasma z50pj240 cycles on and off (based on indicator

 
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Customer Question

My zenith plasma z50pj240 cycles on and off (based on indicator light) 2x without sound or picture. I've replaced power board.

 

Optional Information:
Make: Zenith
Model: Z50pj240

Already Tried:
I've replaced the power board an the problem seemed to be fixed until I hit the power button and now I have the same problem again

Submitted: 312 days and 18 hours ago.
Category: TV
Value: $48
Status: CLOSED
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Expert:  alr3d replied312 days and 18 hours ago.

can you use a meter to test with in the tv?

 

Allan

Customer replied312 days and 18 hours ago.

Yes

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Expert:  alr3d replied312 days and 18 hours ago.

 

take the back off the tv and take a picture of the tv with the back off. then attach it here

http://imgur.com/

 

then send me the link to your pictures.

 

Allan

 

Customer replied312 days and 18 hours ago.

http://imgur.com/v3sHe

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Expert:  alr3d replied312 days and 18 hours ago.

see attached picture the connector marked should be labeled. we are looking for VS and VA. i need you to find these two wires and ohm them to ground. use the metal back of the panel as ground.

 


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Customer replied312 days and 18 hours ago.

VAs (there are two) start around 3 and go up to 5.34
VSs (there are two) start at 2 and fall to 1.04

Picture
Expert:  alr3d replied312 days and 18 hours ago.

what scale is your meter on?

Customer replied312 days and 18 hours ago.

It's just on the ohlm setting, but the readings jump up to killiohlms
http://imgur.com/SvLqM

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Expert:  alr3d replied312 days and 17 hours ago.

ok unhook that connector and tell me if the clicking stops?

Customer replied312 days and 17 hours ago.

Yes it does.

Picture
Expert:  alr3d replied312 days and 17 hours ago.

ok see attached picture. plug back in the connector in orange and unhook the one in red and tell me if it clicks or not?

 


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Customer replied312 days and 17 hours ago.

It clicks still when the red one is disconnected.

Picture
Expert:  alr3d replied312 days and 17 hours ago.

ok but it did stop when the orange one was unplugged? correct?

Customer replied312 days and 17 hours ago.

That's right. Unplugging the orange plug stopped the clicking but unplugging the red one did not.

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Expert:  alr3d replied312 days and 17 hours ago.

ok you need a y-sustain board. here is a link to one.

 

http://www.shopjimmy.com/lg-ebr63039801-ysus.htm

 

 

If you would like any additional information or have more questions please don't hesitate to ask!

 

Please remember to only rate my service . IF you feel the need to click either of the two smiley faces on the left, please stop and reply to me with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

 

Allan

Customer replied312 days and 17 hours ago.

Thank you for all your help. Can I wait to rate you though untill the part gets in to make sure it's fixed?

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Expert:  alr3d replied312 days and 17 hours ago.

you can rate me when ever you like to.

 

 

Allan

 

Customer replied312 days and 17 hours ago.

Ok thank you. I'll order it now.

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Expert:  alr3d replied312 days and 17 hours ago.

ok sounds good.

 

 

Allan

Customer replied307 days and 18 hours ago.

I just replaced the y-sus board and I'm still having the problem.

Customer replied307 days and 18 hours ago.

Relist: Inaccurate answer.

 
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