TV Repair Questions? Ask a TV Technician for Answers ASAP
Hello! I will assist you solve your problem.You can access the content of your computer via AllShare (DLNA) feature using either Windows built-in advanced sharing or Samsung PC Share Manager which is more convenient to share/unshare specific file or folder. You can download Samsung PC Share Manager HERE. Short instructions on how to use the program are shown on THIS VIDEO.Once you have set-up a way of sharing files and folders and accessed the content of your computer on a TV, it will only load one of the three multimedia groups:- photos- music- videosSo, if you only see photos, but want to access music as well, you will need to select Music from the bottom of the window and click OK using your remote control. Then, all shared music will become accessible.In case you don't use Samsung PC Share Manager, I suggest downloading it and installing as there should not be problems with the wrong format, unless you are really attempting to access unsupported file format.
I did some research on this problem and found that other people get the same error message but only when they are using some custom DLNA program or another operating system such as Linux (Ubuntu).So, if you are using Windows and did everything according to my instructions, I really don't know why you can list files and folders, but can't access them.It may be a hardware problem with your TV or there is something wrong with DLNA sharing over network. I advise you to contact your seller or Samsung support at: 18007267864In the meantime, you should be able to access those files by copying them to an external hard disk drive and connecting it to your Samsung TV. Then open them using SmartHub.
by clicking Control Panel > Appearance and Personalization > Folder Options. When a new window opens, click on the View tab and select Show hidden files and folders. Then confirm by pressing OK.
I now have my photo's and videos being displayed correctly, with the exception of any music files which still indicate the wrong format. It looks like I will have to except this situation.
Many thanks for your help