my t.v. won't turn on. unplug it for 5 mins doesn't matter. power light flashes no picture.
unplugging it. sometimes it will come on. very erractic and frustrating. turn the power off and it gives you a double click - no picture.
Hi,- How old is this TV and how long it got problem?- How many times power light flashes after long pause?These info will help to diagnose the problem in TV.Thanks.
it has been happening for about a month. the tv is 3 years old. the light stays on and there is no picture. when you unplug it and plug it back in it makes a double click and won't turn on. the power light stays on - no picture.
- Do you get any light in screen or any on-screen display?- Press Menu button on TV remote, do you get menu screen?- What video device is connected to TV?
no menu or light. hdmi cable from a digital cable tv receiver. a dvd player, xbox and wii.
Let me reopen the question for other experts input, you will be notified in email when an expert will take this question.Thanks.
Thanks for the question. My name is XXXXX XXXXX X'm sorry to hear about your TV.Initially, you said the power light flashes. Is this no longer the case?Best,Dan
i am looking at it right now - no one has touched the tv and the power light is flashing.
The light should be flashing in groups. How many times does it flash before pausing and flashing all over again?
Thank you. This is an internal failure, and will require repair. Do you plan to get inside the TV to repair it yourself, or do you need a cost on repair?Dan
I also forgot to mention the remote will not turn the tv on - not sure if that makes a difference or not. I will more than likely get someone to repair it. is it hard to repair?
I've worked with your model a number of times and in my experience, symptoms like this can stem from a couple different areas.The first area of concern is the power supply board. Specifically, the capacitors on that board fail with pretty alarming regularly. If it's just the capacitors, you can expect a $100-$150 bill (inexpensive parts but lots of labor). If the whole board needs to be replaced, it'd be more like $250-$350 (less labor, but more expensive part).The next area of concern is the main board. In my experience, failure here is less common than the power supply board but with the 13-blink code you mentioned it's more probable than usual. Repair here would require board replacement, and that's usually $100 more than the power supply for this model.The scan and sustain boards could also cause this but it would be more rare. Repair here would run about the same as the main board.The last possibility would be the plasma panel, which is the screen assembly itself. It would be very rare for a failure here to cause these symptoms, but I've been around long enough to never say never. If this is your issue, you'd be better off replacing the TV because a new panel would be far too expensive.If this was my TV, I would definitely schedule it for service. Evaluation fees are usually $50-$75 depending on where you live but most of that would be put toward the final cost, should you decide to let them repair it.
If you'd like clarification or have more questions for me, click "Reply to expert." If you're finished, please rate me highly so I get credit for helping you. Without your rating, I'm not compensated for my time here. Rating me will not close your question.Best,Dan
USAF trained; currently teaching electronics for the DoD.