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tv remote

 

Customer Question

I have a Logitec Harmony 700 remote. A button has been pressed that has resultedin a box on the right upper corner of the TV screen that says "Please Wait". Not sure what to do to cancel this function.

 

Optional Information:
Make: Logitech
Model: Harmony 700

Already Tried:
1.Turned off TV( Samsung) 2.Pressed exit button 3.Pressed Help button 4.Pressed menu button

Submitted: 348 days and 9 hours ago.
Category: TV
Value: $28
Status: CLOSED

Accepted Answer

Picture
Expert:  Martin replied348 days and 7 hours ago.

Hello. You probably have Time Warner, this is a cable box problem. The software of the box can get behind it seem (not sure of the exact cause as i did not design it).

Try to reboot the cable box by disconnecting it a minute. Note that the problem may come back, if that happen contact Time Warner Cable about it. The network traffic may be too high, network signal quality may be low or the software may enter deadlock loop or retry loop.

So essentially it's not a function but a bug. You probably triggered the problem simply by changing channel or something trivial like this.

Expert TypeTechnician
Category: TV
Pos. Feedback: 94.4 %
Accepts: 1133
Answered: 7/7/2012

Experience: Studied video technologies before university. I still fix TV's in spare time.

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