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Hi I have a Sony 50 inch SXRD that will not power on. My kids

 
Shahid's Avatar
  • Answered by:Shahid
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Customer Question

Hi I have a Sony 50 inch SXRD that will not power on. My kids were watching a show and it spontaneously shut down without warning. Attempts to power it back on fail whether it be with the power button on the front panel or the power button on the remote. I don't get any LED's when I press the power button. I've make sure the power cord is plugged in and is getting 120V. Any ideas?

Sony KDS-R50XBR1

Thanks.

 

Optional Information:
Make: Sony
Model: KDS-R50XBR1

Already Tried:
Hi I have a Sony 50 inch SXRD that will not power on. My kids were watching a show and it spontaneously shut down without warning. Attempts to power it back on fail whether it be with the power button on the front panel or the power button on the remote. I don't get any LED's when I press the power button. I've make sure the power cord is plugged in and is getting 120V. Any ideas? Sony KDS-R50XBR1 Thanks.

Submitted: 281 days and 18 hours ago.
Category: TV
Value: CA$21
Status: CLOSED
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Expert:  Shahid replied 281 days and 18 hours ago.

Hi,

- How old is KDS-R50XBR1 TV?
- Please confirm that no power indicator turns On (solid or blink) on TV front when power cord plugs in.

These info will help to diagnose the problem.
Thanks.

Customer replied 281 days and 18 hours ago.

The TV was purchased in February of 2006. The power indicator does not come on at all. Tried to unplug for 1/2 hour and then plugged it back in. No change.

Picture
Expert:  Shahid replied 281 days and 18 hours ago.

OK, it seems power supply board in TV got bad and need to check / replace.

Do you have multimeter to proceed to further troubleshooting or need to know where to buy replacement power supply board if want to replace it by yourself?

Let me know please.
Thanks.

Customer replied 281 days and 18 hours ago.

I have a multimeter but I would like to know what the power supply board is worth first. Would you be able to tell me where to buy a replacement board? I am in Winnpeg, MB Canada.

Thanks.

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Expert:  Shahid replied 281 days and 18 hours ago.

Required power supply (G) board part number is XXXXX and its available in Shopjimmy.com for $79
ebay.com has one for $150

Hope these info will help, let me know if there is additional question.
Thanks.

Customer replied 281 days and 18 hours ago.

Is there a document you can send that shows how to replace?

Thanks.

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Expert:  Shahid replied 281 days and 18 hours ago.

Service manual of TV shows G board location in TV chassis in exploded view and has info about how to disassemble the TV like taking off back, taking out chassis and removing boards etc.
Will it be OK to replace the board?

Please let me know to proceed further.
Thanks.

Customer replied 281 days and 18 hours ago.

Did you send a document showing the exploded view and instructions?

Picture
Expert:  Shahid replied 281 days and 18 hours ago.

Here we go, please click this link and download the service manual copy, put Captcha numbers on that page and hit enter on keyboard to start downloading the file.

Let me know if there is some trouble / problem in downloading the service manual pdf file to find another files sharing site.
Thanks.

Customer replied 281 days and 18 hours ago.

Thanks for all your help!

Accepted Answer

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Expert:  Shahid replied 281 days and 18 hours ago.

You are welcome, please rate the answer / service so I can get paid by site for my efforts.
Good luck !

Expert TypeTechnician
Category: TV
Pos. Feedback: 94.0 %
Accepts: 1261
Answered: 7/3/2012

Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech.

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