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I have sound but no picture on my LG 42PB4D. There are two

 
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  • Answered by:Aric
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Customer Question

I have sound but no picture on my LG 42PB4D. There are two green lights blinking inside the back of my tv. What does that mean?
Thanks!

 



Already Tried:
Just turning it on and off

Submitted: 313 days and 10 hours ago.
Category: TV
Value: CA$28
Status: CLOSED
Picture
Expert:  Aric replied 313 days and 10 hours ago.

How long have you had the set for, and when did the problem occur?

Additionally, what is connected to the TV for devices (DVD, cable box, etc.), and do you have the same issue regardless of which INPUT you select?



If you press Volume, Input, or any of the other buttons on the TV does anything at all come up on the screen?

Customer replied 313 days and 9 hours ago.

I've had the tv for about 5 years. It started recently. The only thing connected is shaw cable. It doesn't matter what input I select, nothing shows up on the screen. No guide or menu or channel number or volume. There doesn't seem to be any backlighting or something.

Picture
Expert:  Aric replied 313 days and 9 hours ago.

Please disconnect the set from AC power, then press and hold the power button on the TV itself (not the remote), for 10 seconds. After another minute, plug the set back in and press power once. Do you still have the same problem?

If so, please tell me what the power light on the FRONT of the TV is doing, is it lit steadily, not lit, or blinking?

If blinking, is it continuous, or in a pattern (such as 3 blinks, pause, 3 blinks, pause, etc.)?

Customer replied 313 days and 9 hours ago.

Ok thanks tried that... no picture. The light on the front is solid green, no flashing or anything. Though there are two green lights on the inside of the back of the TV that are blinking. Does that mean anything to you?

Picture
Expert:  Aric replied 313 days and 9 hours ago.

Yes it does. Are they blinking continuously?

Is there any buzz, hum or clicking sounds coming from the TV?

Customer replied 313 days and 9 hours ago.

No buzz hum or clicking. They each take turns blinking twice, then they both blink twice in unison.

Accepted Answer

Picture
Expert:  Aric replied 313 days and 9 hours ago.

Unfortunately I do not have good news for you. There is no sequence of buttons you can press the reset the TV, and it will require circuit testing and component replacement to operate properly again.

There are basically three problems that would cause this, the Power Supply, the T-Con board, or the LCD panel itself has failed. Voltages need to be measured at the power supply outputs, using a DMM with nothing connected to it but AC Input. If the readings are proper, then the other boards need to be connected one at a time, until one causes the voltage to shut down at the output. Price to replace the power supply is around $200 parts and labor. If the supply outputs power with all of the boards connected, then the T-Con needs to be tested. The T-Con will run you around $150 to have replaced. If the T-Con tests good, then the LCD Panel has failed and will cost you more than a new TV (around $700) to have replaced and it is not cost effective to repair this set. I wish i had better news on this set, but the symptoms you're having indicate a failure in one of the components responsible for powering, and processing the LCD panel itself (including the LCD panel).



If you do not have experience testing live voltages on a circuit board level, then I would suggest using the link below to locate a tech in your area:



http://www.tvrepairpros.com/

Expert TypeTechnician
Category: TV
Pos. Feedback: 96.7 %
Accepts: 8015
Answered: 7/2/2012

Experience: 10 years installing and repairing TV's and AV

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