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Dan T., Master Technician
Category: TV
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Experience: USAF trained; currently teaching electronics for the DoD.
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My Vizio television was working fine this morning until I heard

Resolved Question:

My Vizio television was working fine this morning until I heard a click from the TV. The TV went off immediately and I am unable to power it back up. I have tried all of the usual remedies, even called Vizio and they were not helpful. My Vizio is out of warranty.

Submitted: 12 months ago.
Category: TV
Expert:  Dan T. replied 12 months ago.

Thanks for the question. My name is XXXXX XXXXX X'm sorry to hear about your TV.

What's the model number from the rear panel? Also, does the "Vizio" light up on the front of the TV?


Best,
Dan

Customer: replied 12 months ago.

The model number is XXXXX

The Vizio light does NOT light up.

Expert:  Dan T. replied 12 months ago.

It doesn't light up yellow, or white? If not, are you sure the outlet is working?

Customer: replied 12 months ago.

It does not light up in either yellow or white. I have checked all outlets and circuit breakers. Vizio service asked to unplug all devices, hold down the on button for 30 seconds then try to plug it back in. I did all that but nothing happens.

Expert:  Dan T. replied 12 months ago.

Thank you. This is an internal failure, and will require repair. Do you plan to get inside the TV to repair it yourself, or do you need a cost on repair?

Dan

Customer: replied 12 months ago.

I need a cost on repair.

Expert:  Dan T. replied 12 months ago.

Ok.

With no signs of life whatsoever (no standby LED, no clicks, no illumination on screen, etc.) the immediate concern is the line fuse. If this is your only problem, you're looking at $100-$150 for parts and labor, depending on where you live. It's usually on the lower end of that estimate. Usually a blown fuse is just a symptom of something else, though.

If the fuse is fine or if the blown fuse was caused by something else (this is the most probable scenario), there are two areas of concern... the power supply board, and the main board. Either of these could cause a "dead" state like you're seeing and could also cause the fuse to blow. The power supply is the least expensive of the two, and would normally run $250-$350 for parts and labor. The main board is roughly $100 more, for this model.

If you need to find a local repair pro, check out tvrepairpros.com and enter you zip code. They have a pretty thorough listing.

If you have more questions for me, click "Reply to expert." If you're finished, please click the "good" or "excellent" smiley face to ensure I am credited with assisting you. Without a positive rating, I'm not compensated in any way for the time I spend here.

Best,
Dan T.


Dan T., Master Technician
Category: TV
Positive Feedback: 98.4 %
Satisfied Customers: 6377
Experience: USAF trained; currently teaching electronics for the DoD.
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