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my son threw a comb on my tv and cracked the screen. when we turn it on, it actually comes on and gives its sound but it doesnt show any picture. can it be fixed as it is a 50" samsumg flat screen tv
Optional Information: Make: Samsung Already Tried: nothing but to turn it on and off
Hello WelcomeThanks for the QuestionI may be a few minutes between each request for info thanks for your patience!Can you please let me know the model number found on the back of the set?How old is the set please?Do you have house contents insurance?Anthony
model number:ps50c490b3wxxd
serial number: b2nfh4pb108248f
version:1106
HiHi plasmas do have a glass cover however if the set isnt working its safe to say that the panel has been damaged, to replace the panel is not an option due to the cost, if you have house contents insurance you will be covered with thisI am sorry for the poor news hereLet me know if I can help anymorePlease press the "continue conversation" or "reply to expert" button if you dont wish to rate me yet and require more infoPlease remember if you select "bad service
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