My Phillips Plasma screen is showing a red flashing light where the green on light is. I tried disconnecting the tv from its power source and re-connecting, but it did not help. Can you assist?
Thanks for the question. My name is XXXXX XXXXX X'm sorry to hear about your TV.What's the model number, from the back panel? Also, how old is it and has any work ever been done?
It's 50" plasma (heaviest tv I've ever seen) Model Nr. 50PF9631D/37. No pevious work done on it. Belonged to my daughter before she passed away in 2009. Guess age would be 6-7 years old. The red light problem did happen once before and the Direct TV guy did something or told me to do something that seemed simple - however I do not remember what it was.
The light should be flashing in groups. How many times does it flash before pausing and flashing all over again?
one full flash followed by a quick flash - pause - then repeats
This is an internal failure, and repair will be required. Do you plan to get inside the TV to repair it yourself, or do you need a cost on repair?
We had a horrific thunderstorm last night. Could the damage be power surge related? What type of internal repairs are we talking about. I am not going to open the tv up myself. That's a disaster waiting to happen.
I'm sorry to hear about the storm. Hopefully you aren't as badly affected as what I've been seeing on the news. One of our TV experts has 18" in his house right now.
With that in mind... yes, it's quite possible this was caused by the storm. Maybe even probable. It's hard to say for sure, though. Some day, we'll start putting black box recorders in expensive electronics so we'll know what exactly happened. For today, we do what medical doctors do in the majority of cases... run tests, and treat symptoms. The "how" or "why" just isn't as important as getting back up and running
As you know, surges can come through the power cord... but they can also come through the cable/satellite box, or even from another device that's connected to the TV (DVD player, video game console, etc.). They're nasty little devils.
As for the level of repair required here... based on the model (I've worked with it quite a few times), the symptoms, and the storm... you're probably looking at $250-$450 in repairs.
That can vary, of course, depending on where you live and exactly what the technician finds when he gets in there. At the very worst he'll laugh and tell you the TV is completely fried. You'll owe him $50, and he'll be on his way... and you'll need to buy a new TV. At the very least, he'll replace a fuse or two, a capacitor or two... you'll be out $250 but won't need to get a new TV.
I hope this helps.
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Does the number of flashes bettween pauses relate to some Phillips chart which would indicate what type of problem I am facing?
There are blink codes for this chassis, but they just give the technicians a starting point... no definitive diagnosis. Even then, we usually end up looking somewhere other than what the code was trying to tell us.
OK - What does my "blink code" tell a technicion as to a starting point? Would be nice to know so I can determine if the technician I get is up front or trying to BS me. Sad to say, but all tv techs aren't particularly customer oriented, some are only cash oriented. Sorry to keep hitting you with questions.
Ask whatever you want... no problem. And you're right about some TV techs... though, I suppose the same could be said about a lot of professions.
Let me grab my manual for your TV... you said it's 1 long, 1 short, 1 long, 1 short... right?
yes, with a pause after each long and short.
Thank you.I have the service manual in front of me, and there is no code like the one you mentioned. There's 1 long, 2 short... 1 long, 4 short, and some others. Nothing for 1 long, 1 short.That's not surprising, though. ESPECIALLY with these Philips & Magnavox sets, the error code signals are really screwy sometimes.Dan
USAF trained; currently teaching electronics for the DoD.