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I have a Westinghouse TV-32" screen, purchased in 2008, I have

 
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Customer Question

I have a Westinghouse TV-32" screen, purchased in 2008, I have sound, but the picture is lost after about 5 min. It has been repaired x2. Any suggestions?

 

Optional Information:
Make: Westinghouse
Model: SK 32-42405

Already Tried:
Turned the TV off, then back on several times. Still the same thing picture blacks out.

Submitted: 289 days and 15 hours ago.
Category: TV
Value: $28
Status: CLOSED
Picture
Expert:  Dan T. replied 289 days and 15 hours ago.

Thanks for the question. My name is XXXXX XXXXX X'm sorry to hear about your TV.

When was it last repaired, and was it for this same issue? Do you know what was replaced?


Best,
Dan

Customer replied 289 days and 15 hours ago.

Last repaired 3/5/10. PN 4301 H73702jcp

Picture
Expert:  Dan T. replied 289 days and 15 hours ago.

Nancy,

 

Looks like they replaced an inverter transformer. That's unfortunate, because it's quite likely that's what is causing this issue.

 

Are you going to repair it yourself this time, or do you need a cost on repair?

 

 

 

Dan

Customer replied 289 days and 14 hours ago.

I am probably going to replace the TV. Keep having too many repairs in too short of time. Purchased it from Walmart, that should not have anything to do with the quality of the product. my Dad purchased his TV in 1007 withno repairs to it.

Accepted Answer

Picture
Expert:  Dan T. replied 289 days and 14 hours ago.

Nancy,

 

I understand, and agree with you. I would replace the TV at this point, as well. Based on the symptoms you mentioned initially, there are a couple possible things going on inside the TV, but considering this model's history, the technician would probably end up replacing the inverters again, at the least. I've worked with this exact model a number of times, and honestly, you may have even been looking at more work, like a power supply or main board replacement and there's no way that would be cost effective considering the cost of replacing the TV. With two repairs already behind you, I wouldn't recommend going through it again.

 

If you decide to go shopping, take a look at Samsung's new LED line. They're pretty impressive, and you can get a lot for your money.

 

If you have more questions for me, please click "Reply to expert." If you're finished, please click the "excellent" smiley so I am credited with helping you. I'm not compensated in any way, without your rating! Thanks!

 

 

Best,

Dan

Dan T.41092.5168685185

Expert TypeMaster Technician
Category: TV
Pos. Feedback: 98.4 %
Accepts: 5397
Answered: 7/2/2012

Experience: USAF trained; currently teaching electronics for the DoD.

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