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I have a Pioneer Elite Pro 1410. I just purchased a new Sony

 
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Customer Question

I have a Pioneer Elite Pro 1410. I just purchased a new Sony Blu-Ray player and when using a HDMI cable, I don't get a picture. When I turn on the Blu-Ray player, the Sony logo comes up but then the screen flickers and goes dark. The Blu-Ray player works with the Yellow-Video, Red and White Audio cables. I normally run everything through my receiver but I have tried going directly to the Pioneer and it still doesn't work. I have exchanged the Blu-Ray player and neither worked. Is there a software upgrade for the Pioneer to accept the HDMI signal. I have Directv and use the HDMI cable for that and it works fine.

 

Optional Information:
Make: Pioneer
Model: Elite Pro 1410

Already Tried:
Exchanging the Blu-Ray player. Plugging the HDMI cable directly into the Pioneer instead of the receiver. Yellow, Red and White cables work. Tried different HDMI cables.

Submitted: 293 days and 16 hours ago.
Category: TV
Value: $28
Status: CLOSED

Accepted Answer

Picture
Expert:  bluextc89 replied 293 days and 16 hours ago.

Thanks for stopping by.

Your issue here is with HDCP security, not cabling or problems with your blueray player.

The likeliest cause of the pair not working together is because the TV and Blueray aren't getting each other's HDCP key.

This is likely because the Blueray Player's key is not in the TVs database.

HDCP stands for High-Bandwidth Digital Content Protection, a copy protection scheme to eliminate the possibility of intercepting digital data midstream between the source to the display. The format designed by Intel and licensed by Digital Content Protection, LLC using an authentication and key exchange procedure before video and audio is presented. Products compatible with the HDCP scheme such as DVD players, satellite and cable HDTV set-top-boxes, as well as few entertainment PCs requires a secure connection to a compliant display, the process often described as the handshake.

If you are not getting the handshake between your devices - the only way to do so is get an updated firmware for your TV that includes the new Blueray player.

Otherwise - switching to Composite video/ and optical audio is the only way to "workaround". It is the same video quality (1080p) as HDMI - however the HDMI only makes it more convenient in one cable.

If there is not a USB or other connection for firmware updates - there may be a service port hidden behind a panel that a service technician can use to update the firmware.

This is not a guarantee - some older sets simply cannot be updated - and the BlueRay will not be able to be used with the HDMI cable.

It's a catch 22 situation - where the companies want to protect the Digital content and use this data encryption - but the owners like the convenience of the HDMI and some older sets don't have the proper "keys" for the encryption.

As I stated - you're likely going to have to go with composite cables to get your HD bluray input.

OR - you can adapt the HDMI to component video...

CLICK HERE to see one example of a converter....

Just make sure the converter you choose is HDCP compliant.

Laughing


If you have additional - Just Ask.

Thanks!

Expert TypeTechnician
Category: TV
Pos. Feedback: 95.1 %
Accepts: 1207
Answered: 6/27/2012

Experience: Small Business Owner.

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