Have TV Questions? Ask a TV Technician
Hi and welcome to justanswer.I`m going to help you with your tv but first i will have a few questions;
Are you connected with a cable box/receiver,satellite receiver,digital converter etc ?Could you please lookup your tv`s model number located on the back cover or owner`s manual ?
I will be in standby, just send me a reply ,and i will be notified and be with you ASAP.
yes a cable box - the tv had the same message before connecting the box
Unfortunately, it is wall mounted and i am unable to see if there is a model number on the back
O.k no problem
We may be able to do something without it , do you know what kind of cable/connection there is between the cable box and tv ?
O.k and normally you would have the tv on channel 3 or 4 to connect to the cable box ?
Can you open the tv`s menu with the buttons directly on it ?
Or do you have a remote that operates the tv including the menu functions
correct-this error will not allow me to change channels and it is on 1
i can open the tv menu button
Right now your tv needs to have the available channels installed in memory by doing an auto channel search ,auto program
i cannot use the cable remote to operate the menu functions only the input source I do not have the original magnovox
can i do that with the buttons on the TV
On the tv itself, is there a menu button ?
O.k then usually you can use the volume and channel up/down to navigate through the menu while it is open.
When you press the menu button, what are the options/selections that you see ?
i found the auto autoprogram channel list but can't enter to start....on enter button
try it with the volume up button or the menu button again
It may take some fiddling to get to it but usually you should be able to navigate through the menu with the buttons directly on the tv.
it is scanning for analog channels now found 4 so far
o.k thats good
let it finish and also make sure the cable box is turned on.
it should find it
O.k and did it find channel 3 or 4 ?
o.k then try the channel up/down buttons to go to either 3 or 4 to see if it connects to the cable box ?
O.k then it looks like you`re are done with that part
That should do it,enjoy :)
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anytime or you can just send a reply here if you have any questions and i will be with you ASAP.
Thank you and happy listening :)