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Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
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why is the picture on my new tv not full screen

Resolved Question:

why is the picture on my new tv not full screen
Submitted: 4 years ago.
Category: TV
Expert:  Tim Nolan replied 4 years ago.

Hi! Thank you for using Just Answer today! My name isXXXXX am happy to help you with this! Please bear with me and be patient as sometimes these issues take a little bit of figuring out before we know what's wrong. If you could give me some more information it will be very helpful:

-How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)

Please give me this information and I will be happy to assist you further.
Thank you,
Tim Nolan
Customer: replied 4 years ago.
The tv is brand new. Just got it today.
Expert:  Tim Nolan replied 4 years ago.
Do you see a button on the remote that came with the tv that has two arrows on it? This should allow you to change the screen size. Let me know if you do not see it.

Customer: replied 4 years ago.

do the arrows look like they are in a circle

Expert:  Tim Nolan replied 4 years ago.
On some remotes they do. Your manual is not letting me download it but your tv has a setting called screen fill mode. We need to change that mode to get the picture size to change. Sometimes there will be a button that says fill, screen size, view mode, aspect, format, pic size. But generally on westinghouse its a button that looks like <--->.

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