Hello..I just bought a panasonic TC-P50UT50 Plasma TV. While unpacking it, I scratched the screen. I've tried the petroleum and q-tip method but this scratch is a little deeper so this is not working. Is there any other way to safely remove or at least reduce the appearance of this scratch?
Petroleum and q-tip
Did it get gouged or is it a surface scratch?
Sorry..Not sure if you got my response. Anyway..There is a horizontal gouge but this has not affected the picture. Also in the general area is a tiny flap. I'm thinking that securing this flap is probably my best option.Not too sure though
Tiny Flap? Do you mean you have a flap of plastic on your TV that's flipping around?
Also, is your TV model a TC-P50VT instead of UT?
yes..very small...not exactly flipping around, but noticeable. The model is a UT, not VT
Do you have a camera?
Ok, this is REAL important.
Panasonic manufactures their TV sets two ways.
Some TV's they have a glass screen which is the actual plasma panel.
Others use a plastic screen OVER the glass. Our schematics don't really show us which one your TV is built like.
When you touch the TV screen do you happen to notice a clear plastic screen on top of the glass? Usually if you go to the edge of the frame and lift it a little the frame will lift off the plasma panel, or it's going to be one piece across the TV screen. Give me some feedback on that if possible.
Sorry, I had to leave abruptly. I dont have access to the T.V at the moment. I commute back and forth about once a month. I work for the State. In response to your question, I think there is a plastic cover. Howeveer, I cannot say this with 100 percent certainty. Based on my description though,specifically relating to the small flap I pointed out, doesnt this indicate the presence of the plastic cover? And if so, I should be able to remove this and replace it right?
The frame itself...I'd have to call Panasonic and get the part number for it. On Monday.
The glass screen...oooooh that's just bad news all over. I don't want to hear that.
The good news is that FLAPS mean it's not glass that's been damaged. Plastic can get cut and flap around...but glass doesn't.
One thing I'm more concerned about, and I'm HOPING this is the case. The plastic FLAP you speak of makes me HOPE that there is a plastic Shipping cover that's covering your screen. You're supposed to peel it off, but it's pretty obvious when it's attached.
And NO....don't try peeling it off, because you could be describing a Thicker piece of Plexiglas that is formed into the TV's frame. But it shouldn't FLAP! It should either GOUGE or break a big ol' chunk out of it.
That's why when you say it's "flapping around" I'm hoping it's a thin piece of Saran Wrap-like film over your plastic frame. Not a big chunk of Plexiglas-like material.
Man, I wish you had a camera....I'd look at the Whole TV and then get closer to look at the gouging and flap you're speaking of.
Do you happen to see a paperclip on your response box as seen in this photo --
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I'll contact my wife and have her send me a picture or two.
Cellphone to JA transmission -- Not yet do-able picture-wise.
IE8 to JA -- That's what I use. I have that paperclip button on mine all the time.
Google Chrome.....you have to "dance like a monkey" to get the paper clip button to appear --
That was easy direct from IE8. I'd have IE9 but installing it, there is a conflict that I can't get rid of. So I'm stuck on IE8.