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When I turn on my televison only thing come up is a keys

 
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Customer Question

When I turn on my televison only thing come up is a keys sign

 

Optional Information:
Make: apex k12B-c2

Submitted: 348 days and 18 hours ago.
Category: TV
Value: $14
Status: CLOSED
Picture
Expert:  Aric replied 348 days and 18 hours ago.

Can you please get me the model number off the back of the TV?

Also, how long have you had it and when did the problem occur?

Was it after a storm or pwoer outage?

Customer replied 348 days and 18 hours ago.

AT 2002

Picture
Expert:  Aric replied 348 days and 18 hours ago.

Can you please reply to my entire Infop Request so that I can help you?

Specifically the questions below:

Can you please get me the model number off the back of the TV?

Also, how long have you had it and when did the problem occur?

Was it after a storm or power outage?

Customer replied 348 days and 18 hours ago.

AT 2002

3 years

no

Picture
Expert:  Aric replied 348 days and 18 hours ago.

When did the problem occur please?

Customer replied 348 days and 18 hours ago.

5 days ago

Picture
Expert:  Aric replied 348 days and 18 hours ago.

Please disconnect the set from AC power, then press and hold the power button on the TV itself (not the remote), for 10 seconds. After another minute, plug the set back in and press power once. Do you still have the same problem?

Customer replied 348 days and 17 hours ago.

no

Picture
Expert:  Aric replied 348 days and 17 hours ago.

You don't have the same problem?

Customer replied 348 days and 17 hours ago.

same problem a little key sign on screen

Picture
Expert:  Aric replied 348 days and 17 hours ago.

There are several problems in your set that could cause this. It could be a faulty CRT , which would cost you more than a new TV to replace. other common issues are cold/failed solder joints and failing IC regulators, or capacitors. All of these problems are common with your set, and would require circuit testing and replacement in order for the TV to function normally again. Average cost for this type of repair will between $150-$250 depending on which circuit has the failure on the set. Given that a new LCD TV would cost you only around $200 for the same sized screen, it is not cost effective to repair this set. Unfortunately, there are no resets or series of buttons you can press that will solve this problem and the set will require component replacement to operate normally again.

If you'd like to have the set repaired, you can use the link below to locate a tech in your area:


http://www.tvrepairpros.com/

Customer replied 348 days and 17 hours ago.

you have no answer

Customer replied 348 days and 17 hours ago.

Relist: Other.
need experince tech

Picture
Expert:  Aric replied 348 days and 17 hours ago.

The answer is below:

There are several problems in your set that could cause this. It could be a faulty CRT , which would cost you more than a new TV to replace. other common issues are cold/failed solder joints and failing IC regulators, or capacitors. All of these problems are common with your set, and would require circuit testing and replacement in order for the TV to function normally again. Average cost for this type of repair will between $150-$250 depending on which circuit has the failure on the set. Given that a new LCD TV would cost you only around $200 for the same sized screen, it is not cost effective to repair this set. Unfortunately, there are no resets or series of buttons you can press that will solve this problem and the set will require component replacement to operate normally again.

If you'd like to have the set repaired, you can use the link below to locate a tech in your area:

http://www.tvrepairpros.com/

Customer replied 348 days and 17 hours ago.

good by will never contact your company again have a good night

 
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