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Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
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my mitsubishi tv model wd-60737 has no sound or picture,what

Resolved Question:

my mitsubishi tv model wd-60737 has no sound or picture,what could be the problem?
Submitted: 2 years ago.
Category: TV
Expert:  Tim Nolan replied 2 years ago.

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.


-What are the lights on the front of the tv doing?
-How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)


Please give me this information and I will be happy to assist you further.
Thank you,
Tim Nolan

Customer: replied 2 years ago.
on three years yes
Expert:  Tim Nolan replied 2 years ago.
The lights on the front are acting normal?

If you push the MENU button on the tv, does the menu show up?

Tim
Customer: replied 2 years ago.
no
Expert:  Tim Nolan replied 2 years ago.
No to both questions?

Tim
Customer: replied 2 years ago.
no to both questions
Expert:  Tim Nolan replied 2 years ago.
OK if the light on the front are not acting normal.........what are they doing?

Tim
Customer: replied 2 years ago.
light on front of tv blinks then stay on when i turn off power it will not go off
Expert:  Tim Nolan replied 2 years ago.
So the only way to get the light off is to unplug the tv?

Tim
Customer: replied 2 years ago.
yes
Expert:  Tim Nolan replied 2 years ago.
OK is it staying on red or green?

Tim
Customer: replied 2 years ago.
red
Expert:  Tim Nolan replied 2 years ago.
OK when red press the ACTIVITY and CH DOWN buttons on the front of the tv, hold them down until the light starts flashing. What is the code yours flashes? (example 2 blinks pause 3 blinks pause 2 blinks pause 3 blinks pause repeat)

Tim
Customer: replied 2 years ago.
this will my problem
Expert:  Tim Nolan replied 2 years ago.
Sorry, what was your last comment?

Tim
Customer: replied 2 years ago.
thi will solve my problem
Expert:  Tim Nolan replied 2 years ago.
No this will get us the error code so we can know what your problem is.

Tim
Customer: replied 2 years ago.
it blinked twice then three time then four times on green light
Expert:  Tim Nolan replied 2 years ago.
it should keep repeating two numbers back and fourth, its not doing that?

Tim
Customer: replied 2 years ago.
it did that first then stoped
Expert:  Tim Nolan replied 2 years ago.
Ok try it again, see if it changes?

Tim
Customer: replied 2 years ago.
it blinked six times then stayed on status green light
Expert:  Tim Nolan replied 2 years ago.
66 is a lamp error, we need to pull the lamp out to see if it is shattered. Can you do this?

Tim
Customer: replied 2 years ago.
yes will have to take back off,can tou wait?
Expert:  Tim Nolan replied 2 years ago.
No problem, take your time I am here all day. Also you just need to take the lamp door off, not the entire back.

Tim
Customer: replied 2 years ago.
thanks
Expert:  Tim Nolan replied 2 years ago.
Let me know.

Tim
Customer: replied 2 years ago.
the lamp does look burnt and out
Expert:  Tim Nolan replied 2 years ago.
OK well thats actually pretty good news as far as a broken tv goes, this is the best problem you can have.

I would recommend www.dlplampsource.com to order a new one.

Tim
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience: Factory trained TV repair technician. U.S. NAVY trained.
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Tim Nolan
Tim Nolan
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Factory trained TV repair technician. U.S. NAVY trained.