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I have a Samsung HL-P6163W 61 inch TV. Ive replaced the lamp

 
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  • Answered by:Aric
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Customer Question

I have a Samsung HL-P6163W 61 inch TV. I've replaced the lamp (did have a blown one) and now I've replaced the color wheel (due to loud whining noise). Now when I turn on the set, I get great sound, but no picture. It does not look like the color wheel is spinning and the lamp is not turning on.

Submitted: 323 days and 19 hours ago.
Category: TV
Value: $48
Status: CLOSED
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Expert:  Aric replied 323 days and 19 hours ago.

How long ago did you replace the Lamp and did the set power up after that?

Did the set power up at all since you replace the color wheel?

Customer replied 323 days and 19 hours ago.

Lamp was replaced a couple months ago. Picture worked fine for a bit but then the whining noise would start after watching tv for a while (anywhere from 30 minutes to a couple hours). I read up on it and it seemed the culprit was the color wheel, so I replaced it (today). Now the tv powers up and I can hear the audio, but there's no picture and it automatically shuts off after a few seconds and powers back up on its own. I went back to check my connections, and everything looks fine.

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Expert:  Aric replied 323 days and 19 hours ago.

So the set was operating with the old color wheel, but as soon as you put the new one in the set didn't power up?

Where did you purchase the fan from?

Have you tried putting the old one back in to see if the TV powers up normally?

Customer replied 323 days and 19 hours ago.

I didn't purchase a new fan. I did not try putting the old one back in. It powered up normal just before I replaced it.

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Expert:  Aric replied 323 days and 19 hours ago.

Well, if the old fan allowed the set to run, and once you put the new fan in it wouldn't power up, then you either got a bad fan, or something inside is not connected properly. I would open the TV and put the old fan back in, and if it powers up normally, then you received a bad fan.

Customer replied 323 days and 19 hours ago.

The fans spin just fine, I can see them. The lamp is not coming on. Also, why would a bad color wheel automatically shut off the tv and turn it back on? The front power button blinks with "lamp" only. I have a new spare one and tried that, but the lamp still does not go on. Same issue, tv turns itself off then back on again.

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Expert:  Aric replied 323 days and 19 hours ago.

I meant the color wheel, I mispoke when I said fan. What you need to do is put the TV back the way it was with the old color wheel and see if it powers up.

Customer replied 323 days and 18 hours ago.

Same thing. I just reinstalled the old one. No picture and the tv shuts off then turns back on automatically

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Expert:  Aric replied 323 days and 18 hours ago.

The TV never did this until you removed the old color wheel though correct?

Have you gone over all of the connections to make sure they are all connected properly and securely? I would actually one by one, remove and reinstall any connectors you may have rmeoved to change the color wheel.

Customer replied 323 days and 18 hours ago.

No luck, now there's no power at all. No fans spinning, etc...

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Expert:  Aric replied 323 days and 18 hours ago.

Are any of the lights on the front of the TV lit, or blinking?

Customer replied 323 days and 18 hours ago.

Just lamp

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Expert:  Aric replied 323 days and 18 hours ago.

Do you have the back panel of the TV on, or is it still off? The TV will not power up if the back panel is off (mainly the lamp door sensor switch must be in place).

Customer replied 323 days and 18 hours ago.

I have the sensor switch down as its supposed to be. Worked for me before.

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Expert:  Aric replied 323 days and 18 hours ago.

Okay good. Are there any lights lit up on the DMD board, power supply?

Customer replied 323 days and 18 hours ago.

Where exactly is the DMD board located? Is that the part that the lamp slides onto?

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Expert:  Aric replied 323 days and 18 hours ago.

Please check the link below for a picture of paert of the DMD board.

Customer replied 323 days and 18 hours ago.

There's no link, but I went back to check and I did get it to sound up again. There is light on a board where the AV in/outs are connected to and something that looks to be behind the color wheel assembly is lit.

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Expert:  Aric replied 323 days and 18 hours ago.

Sorry, I had the link and fogot to paste it. The board where the AV jacks are located is the Digital Video Board, the one behind the color wheel is the DMD board. Are any lights on the DMD board blinking?

Customer replied 323 days and 18 hours ago.

They're lit but I wouldn't say they're blinking.

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Expert:  Aric replied 323 days and 18 hours ago.

Are the fans going again?

Have you changed anything inside the TV as far as connections being moved in order to get the sound to come back on?

Customer replied 323 days and 18 hours ago.

The fans are spinning. The lamp doesn't go on though. I'm leaning on the ballast needing replacement.

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Expert:  Aric replied 323 days and 18 hours ago.

The color wheel would spin if the Ballast was the problem. The sequence of the TV powering up is:

Fans. Color Wheel. Lamp.

The Ballast will not spark the lamp until the color wheel is spinning. Also, you said that you had a few times with no fan spinning, and also no audioi correct?

Customer replied 323 days and 18 hours ago.

Yeah, but I think that was because I needed to be holding down the switch before powering up.

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Expert:  Aric replied 323 days and 18 hours ago.

Okay, you're on the wrong track. You replaced the lamp, the TV worked but the color wheel was loud right?

You replaced the color wheel and the color wheel will not spin, and neither will the lamp light correct?

Please hold the switch down, turn on the TV and tell me EXACTLY what is going on with the set.

Customer replied 323 days and 18 hours ago.

Okay, you're on the wrong track. You replaced the lamp, the TV worked but the color wheel was loud right? Correct

 

You replaced the color wheel and the color wheel will not spin, and neither will the lamp light correct? Correct

 

Please hold the switch down, turn on the TV and tell me EXACTLY what is going on with the set. It powers up, fans spin, audio comes on, light on DMD board is on, Doesn't sound like the color wheel is spinning or on and the lamp is definitely not on.

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Expert:  Aric replied 323 days and 18 hours ago.

If the color wheel is still not spinning then the problem would be on the DMD board in the TV. This is the only other culprit that could cause this problem. The DMD board for this set is unfortunately not available at any of the parts suppliers I've checked. I would keep checking the site below for one to become available:

www.discountmerchant.com

www.shopjimmy.com

Customer replied 323 days and 18 hours ago.

If one becomes available, are those pretty easy to replace?

Accepted Answer

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Expert:  Aric replied 323 days and 17 hours ago.

Yes, it is a matter of removing a few screws around the perimeter of the board, and unplugging and plugging in wire harnesses to the new board. The average cost for this board is around $130.

Expert TypeTechnician
Category: TV
Pos. Feedback: 96.6 %
Accepts: 7675
Answered: 5/17/2012

Experience: 10 years installing and repairing TV's and AV

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