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Customer Question

I have a Samsung HL-R6168W television that the pictures flickers and sometimes freezes. This problem use to go away after the TV warmed up for 20 Mins or so, but now it does not go away. Do you have any Ideas. Could the power supply be going bad. Thanks for your help Jim C.

 

Optional Information:
Make: Samsung
Model: HL-R6168W

Already Tried:
Replaced color wheel and lamp

Submitted: 398 days and 18 hours ago.
Category: TV
Value: $38
Status: CLOSED
Picture
Expert:  Tim Nolan replied398 days and 18 hours ago.

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.



-How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)


Please give me this information and I will be happy to assist you further.
Thank you,
Tim Nolan

Customer replied398 days and 18 hours ago.

The unit is about 6 years old and yes the problem occurs with all inputs

Picture
Expert:  Tim Nolan replied398 days and 18 hours ago.

If you push the MENU button on the tv, does the menu show clear or does it flicker too?

TIm

Customer replied398 days and 17 hours ago.

The menu flickers also, and when the TV has been off for awhile the picture freezes for awhile.

Picture
Expert:  Tim Nolan replied398 days and 16 hours ago.

Have you checked the power supply for bubbled caps?

Tim

Customer replied398 days and 16 hours ago.

What are bubbled caps

Picture
Expert:  Tim Nolan replied398 days and 16 hours ago.

See the ones in the picture with the red arrows? The tops on them are not flat...they should be.

Tim

graphic

Picture
Expert:  Tim Nolan replied396 days and 12 hours ago.

Hi! just wanted to check in on you and see if you had a chance to check the caps or not.

Tim

Customer replied393 days and 21 hours ago.

I have not checked the caps for bubbles yet, but I replaced the projection bulb. The problem went away. Very strange, but I am not pursuing anything else at this time. It works, thanks anyway for your help. I was able to fix it on my own.

Picture
Expert:  Tim Nolan replied393 days and 20 hours ago.

OK glad you got it working.

Tim

Customer replied393 days and 18 hours ago.

I see where your company already charged my card. Will you reverse that please. Thank You XXX X.
41051.0022256944

 
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