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the image is green and blue no red color
Optional Information: Make: samsung Model: HLN437WX/XAA
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.
-How old is the unit? - Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)
Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan
was made in 2004, I have cable (comcast)nothing is connected to the tv
Ok if you push the MENU button on the tv itself, does the menu have any red in the words/pictures?Tim
yes, its shows a red, green and blue bar at the top
OK look between your cable box and the tv, I assume you have 5 wires? (green, blue, red, white and red) It is common for one of these to come loose or fall out for no reason. So the first thing you need to do is look both on the back of the box and the back of the tv. Make sure all are tight and none have fallen out.let me know what you find, this should fix the problem.Tim
Experience: Factory trained TV repair technician. U.S. NAVY trained.