I just moved into my mom's and we had directv at my duplex and this was never a problem. We now have just the basic analog and we only bought our tv back in november. It is a 40 inch toshiba c-t90325 (1080p). We are now unable to use the channel up and channel down button and we also don't get any of the hd channels that usually come in clearer. It says that all the channels are unviewable? Please help!
I went into the menu to channel browser set up and have tried to change all of the settings and then restored them to the way they were originally because that didn't work either.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.
-What is the model number for the television? (this can be found on the back of the unit) -How old is the unit?
Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan
Hello,The model number is XXXXX i believe that is what is says next to model and the s/n and we bought it on black friday this last year (2011). Thank You
Ok have you run the auto channel scan in the menu?Tim
Tim,I did now find it under Installation. I knew I needed to do something like that, but I just couldn't find it. Thanks Tim.!
OK you got it working now? I thought it would be a simple fix for you!Tim
Factory trained TV repair technician. U.S. NAVY trained.