my tv screen is black but I have sound
tried disconnecting from power source - waiting for 5 minutes - reconnecting - same result
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.
-Is the light on the front acting normal?
-If you push the MENU button on the tv itself, does the menu show up?
-How old is the unit? - Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)
Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan
The light on the front of the tv is on as normal. When I press the menu button nothing happens because there is no picture. this tv is a 2009. I can't use any devices because there is no picture.
If you look close at the screen in a dark room, do you see a slight glow to the screen?Tim
there is no glow
Ok we are porbably looking at a power supply or inverter board issue here then. The bad news is its going to require an internal repair at this point. Do you know how to use a meter? If so I can assist you with the full troubleshooting/repair. If not then you are going to need a tech at this point. This type of repair generally rund $200-300 depending on what is found.Tim
That wasn't the problem at all. I disconnected from the power source again and a short time later (maybe 15 minutes) I reconnected and voila. All is well. So apparently I spent $28.00 for nothing since I tried my own remedy and not the one you suggested which would have cost me an additional 200 to 300 dollars according to you.