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We have a Sony Bravia 46V5100 LCD television. The LCD image

 
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  • Answered by:Tim Nolan
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Customer Question

We have a Sony Bravia 46V5100 LCD television. The LCD image will create vertical lines when a graphic is fixed on the screen, such as a channel or station emblem. Replaced t-con board and did not resolve issue.

 

Optional Information:
Make: Sony
Model: Bravia

Already Tried:
Replaced t-con card.

Submitted: 336 days ago.
Category: TV
Value: $28
Status: CLOSED
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Expert:  Tim Nolan replied 336 days ago.

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.


-If you push the MENU button are the vertical lines in front of the menu?
-How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)


Please give me this information and I will be happy to assist you further.
Thank you,
Tim Nolan

Customer replied 336 days ago.

When the MENU button is pushed, green vertical lines begin to appear and get darker. Unit was manufactured May of 2009.

When watching a movie channel, the lines will disappear as long as no stationary emblems or headers are on the screen.

We only have satellite hooked up to TV.

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Expert:  Tim Nolan replied 336 days ago.

Can you get us a picture of the problem? (if you can post a picture, please click the icon above, where you are typing, of the paper clip. This will allow you to upload a picture)

Tim

Customer replied 336 days ago.

Tim -

I just took photos but do not see a paper clip on the website. Do you have an email I can send photos or some other way to send?

Also, T-Con Board Part Number that was replace: 46NN_MB4C6LV0.6

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Expert:  Tim Nolan replied 335 days and 23 hours ago.

What browser are you using? It shows up on most but not on some.

You can email them XXXXX@XXXXXX.XXX, problem is it sometimes takes an hour or two for them to get to it and forward them to me.

Tim

Customer replied 335 days and 23 hours ago.

Ahh... the problem was the firefox browser!Photo1Photo2Photo3Photo4Photo5

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Expert:  Tim Nolan replied 335 days and 23 hours ago.

If you wiggle the frame of the tv, do the lines change and or go away?

Tim

Customer replied 335 days and 23 hours ago.

No change in lines when banging on frame or when wiggling frame.

I also thought it could have been the bonding tabs. Prior to changing the t-con board, I tried cold spray can around the sides of the frame prior. That had no impact either.

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Expert:  Tim Nolan replied 335 days and 23 hours ago.

It still could be a bond, I have seen some that you could not manipulate until you got inside the panel. However I would like to see a close up focused picture of the menu on the screen if possible?

Tim

Customer replied 335 days and 23 hours ago.

Interesting. Enclosed are better two photos with the menu on-screen.

Photo6Photo7

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Expert:  Tim Nolan replied 335 days and 23 hours ago.

Wow that menu sure looks like it is in front of the problem doesnt it?

If tha tmenu is in front then I would say you have a bad main board.

Tim

Customer replied 335 days and 23 hours ago.

The Bravia has three circuit boards in the back. One is the t-con board that was replaced, one appears to be a power supply board, and one has all the input connections (such as HDMI).

Do you know which board would be considered the main board? I know the t-con board has a 33 pin connector coming from the board with the HDMI connections.

Accepted Answer

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Expert:  Tim Nolan replied 335 days and 23 hours ago.

The main board is the one with the inputs on it. Part number A-1660-699-A

Tim

Expert TypeTV Repair Technician
Category: TV
Pos. Feedback: 98.3 %
Accepts: 18616
Answered: 5/12/2012

Experience: Factory trained TV repair technician. U.S. NAVY trained.

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Customer replied 328 days and 10 hours ago.

Changed the MB and the TV is still showing same symptoms. Now it has a replaced T-Con card and MB.

Picture
Expert:  Tim Nolan replied 328 days and 9 hours ago.

That is really not good, the only thing that can cause this then is the LCD panel.

I just don't understand why the problem appears to be behind the menu.

Tim

 
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