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Tim Nolan's Avatar
  • Answered by:Tim Nolan
  • TV Repair Technician
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Customer Question

Replaced lamp on a RCA M61WH74s model television. Lamp door is secure. TV turns on, and looks good for several minutes. Then TV shuts off and restarts up. Have looked thru manual and it does not mention anything about resetting any lamp timer. Please help

 

Optional Information:
Make: RCA
Model: M61WH74S

Submitted: 364 days and 8 hours ago.
Category: TV
Value: CA$28
Status: CLOSED
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Expert:  Tim Nolan replied 364 days and 8 hours ago.

Hi!

When the tv shuts off, does the light on the front blink?

Tim

Customer replied 364 days and 8 hours ago.

Tv turns off then blue light. Turns on 5 blinks

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Expert:  Tim Nolan replied 364 days and 8 hours ago.

Is this the same problem you had before changing the lamp?

Tim

Customer replied 364 days and 8 hours ago.

No TV stayed on with audio but no picture

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Expert:  Tim Nolan replied 364 days and 7 hours ago.

Do you have the lamp door back on tight?

Tim

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Expert:  Tim Nolan replied 364 days and 7 hours ago.

Sorry you must not have seen my question, here it is again:


Do you have the lamp door back on tight?

Tim

Customer replied 364 days and 7 hours ago.

Relist: Other.
The expert did not answer my question. Was just given the disclaimer

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Expert:  Tim Nolan replied 364 days and 7 hours ago.

I am sorry you are having problems with the site. I am asking a question but you must not be seeing it. Here it is again:

Do you have the lamp door back on tight? If not, please put it on and try again. Without the lamp door you will not get a working tv. If the door is on, please let me know so we can continue troubleshooting.

Tim

 
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