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Our TV is flashing 5 times (same make model as other Sonys).

 
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  • Answered by:Jack
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Customer Question

Our TV is flashing 5 times (same make model as other Sonys). It turns on every other day! Is it safe to leave it on for more than 24 hours?

 

Optional Information:
Make: Sony Trinetron Wega
Model: Bought 1998

Already Tried:
Nothing works every other day! Blinks 5 or 6 times and won't turn on on alternate days. Works great when it's on!!! Fix it???? We paid over $2,000 14 years ago.

Submitted: 352 days and 8 hours ago.
Category: TV
Value: $36
Status: CLOSED

Accepted Answer

Picture
Expert:  Jack replied 352 days and 8 hours ago.


Jack :

Hi and welcome to justanswer.
From your description,(without the model number) this is a typical problem that those sony tv`s of the late 90`s had , namely 2 integrated circuit (part # XXXXXXX) that need to be replaced along with a few capacitors on the A board.

This is a well known problem and a good repair shop will charge approx. $200 to repair this.

Jack :

Yes it is safe to leave the tv on 24/7, i had one of those that was never turned off for about 2 years.

Jack :
Jack :

Hope this help and let me know if you have any questions

Customer :

I've looked for the model # XXX can't find it. It just says XBR on the TV itself. THere is a model # XX the remote, but I don't think that's for the TV. It's RM-Y188 fyi.

Jack :

I could find what models this remote belongs to perhaps

Customer :

I hit enter before I was done, sorry. The TV weighs about 100 pounds. It's really huge. How much would a repairman coming to the house cost in addition to the material/labor cost?

Customer :

That would be great!

Jack :

Perhaps to have it repaied at home you would be talking about an extra $50 , so about $250 altogether ,parts included , also it does pay to shop around with the info you will have at the end of this chat , so call different repair shops to get a feel of their rates.
Can you give me a couple of minutes ?

Jack :

Does this number ring a bell or something similar ; KP-57WV700 ?

Jack :

Is that a projection or direct view tv ?

Customer :

Yes, it does ring a bell - the KP part. It's a direct view flat screen tv. Also, I may have bought it around 2000, don't really remember 100%.

Jack :

O.k , no problem , what happen is that itseems that remote was used for quite a few models but if it is direct view then it would be something like KV-36XBR.....

Jack :

Is it a 32, 34,36 " model ?

Jack :

29 ?

Customer :

Hang on, I'll measure it diagonally.... brb

Jack :

In any case it does fit perfectly with my earlier diagnostic.

Customer :

THe actual TV area is 34" but the whole box is again diagonally 42"

Customer :

It could have been a KV... sorry wish I could find the info on it

Jack :

O.k the 34 XBR was a popular model

Jack :

Can you give me a couple of minutes again ?

Customer :

Sure! I just realized where I kept all the manuals for the electronics, so I'll check there, too. Thanks!

Customer :

HEY I FOUND IT!!! It's the KV-34XBR910 and I got it March 16, 2004 at PC Richards - sorry for the mixup!!!

Customer :

Sony FD Trinitron WEGA

Jack :

Great, be right back

Jack :

Thanks for waiting

Customer :

No problem

Jack :

Found info`s on this model and it does actually fit the diagnostic i gave you earlier , those 2 integrated circuit were actually used for a good part of the late 90`sand 2000`s up to the point where sony sytopped making CRT tv`s.

Jack :

Sorry for the typo`s

Customer :

OK, it's a CRT TV, as opposed to the LCD TV's of today?

Jack :

Thats correct LCD or plasma

Jack :

CRT is an abbreviation for picture tube

Customer :

OK, so you're diagnostic from earlier fits, you said. Is it worth fixing it? I used to have a VERY old CRT TUBE tv which was B&W! It was great in that I could just pop out all the tubes, take them down to the local place and test them all, then replace the broken one. It was great till the picture tube died and it wasn't worth fixing. LOL

Customer :

Is this worth fixing till the CRT dies?

Customer :

Oops your diagnostic, not you're. My bad

Jack :

Actually your sony could still have quite a few years in it , it also depends on the picture tube state , if you still have a clean picture then it may be worth it.

On the other hand, if you had your eyes on a new flat screen tv then this may be the perfect time :)

Jack :

There is also the fact that tv programming is made more and more for high definition 16:9 format

Customer :

Yes, all that is true. We've already replaced 2 of our 3 tv's with new ones. So, is this TV not HD or not playing HD? It is 16:9 format.

Jack :

I don1t have the specs in hand for your model but i believe the highest resolution it could go was 480p when connected with component cables as opposed to 1080p for newer tv`s with HDMI

Jack :

And that was the 4:3 format

Jack :

Sorry it is 16:9 format

Jack :

You are going to call me a liar but i just pulled out the specs and it does have DVI input which would make it 1080i resolution , just below 1080p

Jack :

Sorry

Customer :

Yeah, I was just going to tell you that we put a DVI adapter on there a few years back and so I think it is 1080i now

Customer :

THat's OK

Customer :

So is 1080i HD?

Jack :

Yes that would be 1080i which then makes it a fair bit more worth to repair

Jack :

1080i is considered HD ready but not full HD

Customer :

OK, that makes our decision a lot easier.

Customer :

What is full HD the 1080p?

Customer :

Is it more pixals?

Jack :

Thats correct about the full HD being 1080p , actually the number of pixels may vary, it is more the way the picture is being sent to the screen the i stands for interlaced which has always been the standard and p stands for progressive which without gettings in a very long explanation ,produces less flicker if you will

Jack :

That is progressive scan

Jack :

Inthe latter , the picture is sweeped on the screen all at once while interlace will scan hor,vert,hor ...etc

Customer :

Thanks for the explanation. There is a setting on the tv for switching between progressive scan and interlaced - should I switch it since it's got the DV adapter on it?

Customer :

I think it's on progressive scan now...

Jack :

Yes for example you could set your cable box and dvd player to output 720p but not higher in progressive mode

Jack :

I actually prefer 720p to 1080i but then this is personal

Customer :

Hunh. We have it on our Tivo Premiere XL so there isn't a cable box. We also have a Blu-Ray player attached to it and both look great on it, I have to say.

Customer :

I have no idea how to change the Blu ray player but I don't think I want to since it already looks fine.

Jack :

Good idea , don`t fix it if it aint broken !

Customer :

LOL

Customer :

So, back to our original problem - it's OK to leave it ON till we can get a repair person out to fix it?

Customer :

And do you do that kind of work in NJ?

Jack :

Yes , no problem to leave the tv on , as i was saying i had one that ran 2 years non stop, it was a display in the shop window.

I`m afraid i`m far from NJ :(

Customer :

LOL! I can't believe you can leave it on that long - I was afraid of it getting too hot and going on fire (God forbid!)

Jack :

Not at all unless it is stuck to a heating vent or something similar

Customer :

It's just in a wall unit - pretty open and not close to any heating units.

Jack :

Thats good then , it will give you time to find a repair shop

Customer :

Cool. Can you recommend someone or a company that will come to our home to fix it?

Jack :

If you`ll give me your zip code i may be able to find something for you

Customer :

OK cool. It's 07601

Jack :

o.k be right back

Customer :

Hackensack, NJ

Customer :

OK

Jack :

I have one here that is a sony ASC (authorized service center) ;

Advisory TV & Radio Labs, LLC (212) XXX-XXXX
4111 39th Street
Customer :

In NYC it looks like....?

Jack :

That is 10 miles from your zip code

Customer :

Yeah, it is by bird flight. LOL But, I don't think a tech is going to cross the GW Bridge to NJ. LOL

Jack :

i also have here a list of NESDA members within 20 miles of your location , click the link below;

http://www.tvrepairpros.com/searchResults.php?state=&zip=07601&radius=20

Customer :

I always have to look about 5 miles or less LOL

Customer :

OK, cool

Jack :

o.k then give me another minute ?

Customer :

Great, Monclair & Kearny are much closer and in NJ.

Customer :

sure

Jack :

You might like this link better ;
http://www.tvrepairman.com/nj/hackensack/

Customer :

Yeah, that's good, too. I have a place to start calling them.

Customer :

THANK YOU SO MUCH FOR YOUR EXPERTISE, TIME AND PATIENCE WITH ME!!! I really appreciate it.

Customer :

Can I print this chat out?

Jack :

No problem ,you`re welcome and you can close this chat from your end with the ACCEPT button if you are satisfied with my answer and have no other questions at this time.

Also, you will receive an email after this chat is closed and there will be a link to get back to me anytime or you can just send a reply here if you have any questions and i will be with you ASAP.

This chat will switch to a printable screen once it is closed.

Jack :

Just log out and back in after and you will see that page

.

Customer :

Awesome, I will definitely hit accept as I am very satisfied with your answers. Thanks again, and take care!

Customer :

Hazel

Jack :

O.k then , and good luck with the repair
Thank you.

Customer :

Thanks again.

Expert TypeTechnician
Category: TV
Pos. Feedback: 99.2 %
Accepts: 2230
Answered: 5/11/2012

Experience: 35 years experience as audio,video repair and installation tech

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