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I have a sharp aquos 46" tv, 3 years old, and it seems we have

 
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  • Answered by:Anthony_Infotech
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Customer Question

I have a sharp aquos 46" tv, 3 years old, and it seems we have suddenly lost the red colour in the picture. I tried the picture settings but nothing there worked.

Thanks

Submitted: 404 days and 3 hours ago.
Category: TV
Value: CA$28
Status: CLOSED
Picture
Expert:  Anthony_Infotech replied404 days and 3 hours ago.

Hello
Welcome
Thanks for using JustAnswer

Please initially check that the leads both at the cable/satellite box you may be using and at the TV itself are all home and the leads if you use RCA are in the right sockets

If that checks out OK let me know what the picture is like using another input like a dvd?

Thanks
Anthony

Customer replied404 days and 2 hours ago.

yes the dvd is normal colour but not the sattelite tv

Picture
Expert:  Anthony_Infotech replied404 days and 2 hours ago.

Hi

Yes thats why you need to check the leads both at the box and the set itself its likely one has come out if the dvd is OK

Let me know the result of your check

Many Thanks
Anthony

Customer replied404 days and 2 hours ago.

yes that was the problem....thank you so much for you help. we have a dog that freaks out in a thunder strorm and hides behind the tv, so thats probably the cause. again thankyou.

Accepted Answer

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Expert:  Anthony_Infotech replied404 days and 2 hours ago.

Hi

Glad to helpLaughing

Many Thanks
Anthony

Please dont forget to press accept

Expert TypeTechnician
Category: TV
Pos. Feedback: 96.8 %
Accepts: 7013
Answered: 5/10/2012

Experience: 20+ years experience TV expert in the main

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