good morning, i have a samsung un55b8000 led tv (model #un55b8000xfza and serial # XXXXX) and it does not come on. one night it worked fine and the next morning it would not power on. the blue light flashes as it always did when coming on but it just clicks itermittently every few seconds now. the set is a just two years old and no longer under warranty so is there a part i can buy and replace or a repair shop in my area that you know of who may fix it? i live in chesapeake, virginia 23320 and all the shops i have contacted state that several people have had the exact problem with their sets and no one can fix them. please advise
troubleshooting from the manual; unplugging set and plugging up again; opening the back of the set to see if anything is burned or looks suspect
Telling you that the Tv can't be fixed is just wrong. I can tell you how to troubleshoot the Tv. If you are interested just let me know so we can get started.
Or you can contact Samsung directly(NNN) NNN-NNNNto find an authorized servicer in your area. According to their website the nearest one is
Or you can contact one of these NESDA servicers:
Just be aware that they will charge almost $300 for labor then add parts to that. If you want to DIY please reply here. It may take a few minutes for me to be notified of your reply so please do not start a new question or relist your question.
how do we continue with troubleshooting mike g?
Start by trying to force the back lights on:
Have the back off the Tv.
Unplug the Tv from power.
Disconnect the multi pin power harness that goes from the Main board (on the left with all the AV In/Out jacks) to the Power/IP board (on the right has the AC Power plug).
Now plug the power cord into the Tv.
Do the backlights come on? Stay on until you unplug the Tv?
Reply here. Do not start a new question.
i am at work now but will try when i get home. my home e-mail is XXXXX@XXXXXX.XXX and i will forward this session to it, thanks.
The rules of this site do not allow direct contact via private email/phone/etc. All communications must be through this website by replying here to this question (I don't make the rules). Reply here when you get home and have the results. I will be here.
ok, tried that and i still get the clicking noise. i see that there is a small slender fuse located almost in the middle of the set; does this have any bearing?
"a small slender fuse located almost in the middle of the set" not sure what you are referring to.
Re-connect the multi-pin power harness that you had disconnected.
Disconnect the ribbon cable from the TCON board (labeled "T" in the picture).
i unhooked m first and now t; still have clicking when hitting power button. upon plugging in set blue light flashes and flashes like normal when activated but clicking thereafter
Re-connect all the internal connectors.
Disconnect the two small connectors near the "I" in the picture.
Plug in power.
nothing, still intermittent clicking
It's either the Power board or the Main board. I would 90% suspect the Power board first:
Main board has different versions depending on version printed on side of Tv:
should i buy both and replace?
Na, just try the power board. That should fix it. If not, then get the Main.
10 Years Audio Video Repair & Setup