CAN'T GET SOUND ON TV
TURNING ON AND OFF. PUSHING AUDIO BUTTONS
Thanks for stopping by.Is this a new setup... or was it working, and suddenly stop?Please reply with the model number from the manufacture plate on the back of the TV... along with anything else that connects to the TV... like cable box, sat. box, dvd, etc.Does this happen on all input types?Do you have the original remote?Thanks!
Not new setup. Was working and suddenly stopped. Model # XXXXX tv is kdf-e55a20. have direct tv. have original remote.
Thanks for that.Manual : LINKOn page 62 of the manual - please follow the instructions to RESET the audio settings to default, and let me know if the sound comes back.
got the sound back on but can't get the closed captioned words off now.
Ok cool Page 72 entails the turning OFF of "CAPTION VISION"Make sure it is set to OFF....If it is set to OFF - the CC may be enabled on your cable or satellite box.If this is the case - reply with the model number from that equipment, and I can follow up tomorrow morning.Have a good night.
Small Business Owner.