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I have an older RCA Entertainment Series, XBOX Ready, Guide

 

Customer Question

I have an older RCA Entertainment Series, XBOX Ready, Guide Plus+ Gold Gemstar TV. Just recently (and on it's own), it started to bring up menu screens randomly. I can't see to turn these menu screens off. It starts with an Audio screen, and then it goes to the Guide Plus screen. I can't even watch tv anymore on it, as these menus keep coming up. To worsen the situation, I somehow got it set to the Spanish language setting and I can't seem to find where to change it back. Is there a reset button or something I can try? Thanks in advance~ =)

 

Optional Information:
Make: RCA
Model: Entertainment Series

Already Tried:
playing around with the remote buttons and pulling out the batteries on the remote (as if it perhaps had a short or stuck button). No luck.

Submitted: 377 days and 13 hours ago.
Category: TV
Value: $21
Status: CLOSED

Accepted Answer

Picture
Expert:  p0llinate replied 377 days and 13 hours ago.


p0llinate :

Hello, I would like to assist you with your question today. Please remember to click ACCEPT after you are satisfied so I get credit for my time.

p0llinate :

Does this happen in all input modes (tv, xbox, dvd, etc)?

Customer :

Hello

Customer :

It appears to be

Customer :

let me confirm

p0llinate :

There is not a physical reset button, though unplugging the set from power (at least 4 hours, preferably up to 48 hours) can clear the memory and force a reset of the system.

Customer :

hmmmm

Customer :

I unplugged it (like a router or other) for 5 mins..

Customer :

but that did nothing

Customer :

you're saying unplug it for 4 hours?

Customer :

I was hoping for something a bit more technical than that, but ...... it's hard to troubleshoot remotely....

Customer :

so that's it? wow, what a waste of $21

p0llinate :

That is really the only thing you can do yourself. There are a lot of capacitors in the tv, and unplugging for 5 min is not enough to dissipate.

p0llinate :

If that does not help, then this would be a symptom of a defective control board (which is how the on screen menus are generated) and the set would need to be replaced. Though based on the age/type of the set, repairs are not likely practical. If you'd like to pursue repair anyway, let me know the full model number of the set and your zip and I can try to give you a more detailed estimate or refer you to a local shop that can take a look at it.

Expert TypeInstaller
Category: TV
Pos. Feedback: 95.0 %
Accepts: 928
Answered: 5/3/2012

Experience: Custom home theater installer, authorized dealer top brands.

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