Hi and welcome to justanswer.I`m going to help you with your setup but first i will have a few questions;Is the cable box connected to the tv with a HDMI cable ?Did you connect your optical cable to the tv`s optical out ?
The first question - I have no idea. There are 4 cables connected from the cable to the TV.
4 cables ??
And where did you connect the optical cable that goes to the Bose, is it at the back of the tv ?
Yes, were the optical outlet is at.
O.k then i would have something for you to try if you have easy access to the back of the equipment
Take the optical cable off the back of the tv and connect it directly into the cable box, it also has an optical output
Okay, one sec please
no problem, take your time
That did it. Perfect.
Glad to hear that, the reason it was not working is because your bose was expecting a surround sound signal and the tv`s optical out will give at best a streo sound when connected to a HD cable box
sorry for the typo`s "stereo sound"
Got it, wish they tell you that in the manual. Thank you so much.
No problem , you`re welcome and you can close this chat from your end with the ACCEPT button if you are satisfied with my answer and have no other questions at this time.
Also, you will receive an email after this chat is closed and there will be a link to get back to me
anytime or you can just send a reply here if you have any questions and i will be with you ASAP.
Thank :) you and happy listening