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alr3d
alr3d, Technician
Category: TV
Satisfied Customers: 766
Experience:  tv repair
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my rca tv power light keeps blinking red and the tv never lights

Customer Question

my rca tv power light keeps blinking red and the tv never lights up what can i do
Submitted: 2 years ago.
Category: TV
Expert:  alr3d replied 2 years ago.

what is the model number off the back of the tv?

 

 

Allan

Customer: replied 2 years ago.
im not sure yet i got to check
Expert:  alr3d replied 2 years ago.
ok let me know
Customer: replied 2 years ago.
532 something i forgot but the first 3 numbers i remember are 532
Expert:  alr3d replied 2 years ago.
i would need the full number in order to pull a service manual. number is XXXXX the back of the tv.
Customer: replied 2 years ago.
okay ill go look right now
Expert:  alr3d replied 2 years ago.
k
Customer: replied 2 years ago.
model number L32WD12
SERIAL NUMBER G091E1736
Expert:  alr3d replied 2 years ago.

this is going to be a issue inside the tv. are you able to do testing inside the tv with my help?

 

 

Allan

Customer: replied 2 years ago.
YEA
Expert:  alr3d replied 2 years ago.

ok pull the back off and we will run some test on the boards.

 

Allan

Customer: replied 2 years ago.
SO UNSCREW ALLL THE SCREWS ON THE BACK OF TV IS THAT WHAT YOUR SAYING
Expert:  alr3d replied 2 years ago.

yes please

 

Customer: replied 2 years ago.
OKAY NEED A COUPLE OF MINS
Expert:  alr3d replied 2 years ago.
i will be here :)
Customer: replied 2 years ago.
KAY ALMOST GOT ALL THE SCREWS OFF
Expert:  alr3d replied 2 years ago.
ok
Customer: replied 2 years ago.
I GOT ALL OF THEM OUT BUT THE BACK IS NOT REMOVING EASY
Customer: replied 2 years ago.
KAY BACK OF TV IS FINALLY OFF
Expert:  alr3d replied 2 years ago.
there could be a hidden one
Customer: replied 2 years ago.
I FOUND IT ITS OFF NOW
Expert:  alr3d replied 2 years ago.
can you send me a picture of the tv with the back off.
Customer: replied 2 years ago.
WATS UR NUMBER SO I CAN SEND U A PIX MESSGE
Expert:  alr3d replied 2 years ago.

you can attach it from here use the paper clip above. here is a link that shows it/

 

 

 

http://screencast.com/t/6nsH2sPRZGQ

Customer: replied 2 years ago.
IM DOWNLOADING IT NOW
Customer: replied 2 years ago.
STILL TRYING 2 SEND U A PIC
Expert:  alr3d replied 2 years ago.
Ok take your time.

Allan
Customer: replied 2 years ago.
KAY I DOWNLOADED IT HOW DO I SEND IT 2 U SO U CAN SEE IT
Expert:  alr3d replied 2 years ago.

if you can not attach it here?? then send it to gina@pearl.com

tell here it is for allan but i will not get it till tomorrow

Customer: replied 2 years ago.
HOW DO I SEND IT TO U FROM SCREENCAST.COM I GOT THE PICTURE JUST DONT KNOW HOW TO SEND IT TO U EXACALY
Expert:  alr3d replied 2 years ago.
if you do not see the paper clip then you have to email it. some browsers do not sow the paper clip for some reason.
Customer: replied 2 years ago.
http://www.screencast.com/t/q7KgsWgMn MAYBE THIS IS THE LINK 2 THE PICTURE ITS EITHER OF THOSE TRY THEM
Expert:  alr3d replied 2 years ago.
no the link is a example to show you where the paper clip is on your page
Customer: replied 2 years ago.
yea i know i already downloaded it im trying to send u the link so u can see the picture
Expert:  alr3d replied 2 years ago.
so you do not see the paper clip?
Customer: replied 2 years ago.
i sent a picture to the email u gave me
Customer: replied 2 years ago.
i sent a picture to the email u gave me nope i dont but i sent u a pic to that email u gave me
Customer: replied 2 years ago.
do u have an email so i can send u the picture
Expert:  alr3d replied 2 years ago.

they do not allow me to send you any personal info. if you send it to gina i will get it tomorrow and we can work on it then..

Allan

Customer: replied 2 years ago.
okay sounds good then talk 2 u tomarrow
Expert:  alr3d replied 2 years ago.
ok just respond to me after 10am east coast time
Customer: replied 2 years ago.
on this or on email
Expert:  alr3d replied 2 years ago.
yes
Customer: replied 2 years ago.
HELLO DID U GET THE PICTURE YET
Expert:  alr3d replied 2 years ago.

yes

i will have to get with you when i return at 7pm i am going on a break.

 

 

Allan

Customer: replied 2 years ago.
OKAY SOUNDS GOOD ILL JUST MESSAGE YOU LATER THEN
Expert:  alr3d replied 2 years ago.

ok any time after 7 is great

 

 

Allan

Customer: replied 2 years ago.
HELLO R U BACK YET
Expert:  alr3d replied 2 years ago.

i am here and ready. question

the red blinking light?? does that happen when you plug the tv in? or when you hit the power button?

Customer: replied 2 years ago.
WHEN I PLUG THE TV IN AND OUT OF THE OUTLET OR UNPLUG IT IN OR OUT FROM BACK OF TV
Customer: replied 2 years ago.
AND WHEN I TRY AND TURN ON WITH REMOTE I WAS GIVEN WITH THE TV IT WONT WORK EITHER TRYED PUTTING IN FRESH BATTERIES
Expert:  alr3d replied 2 years ago.

when you hit the power button do you hear a click in the tv?

 

 

Allan

Customer: replied 2 years ago.
YEA
Customer: replied 2 years ago.
YEA BUT THE PICTURE DOSENT SHOW ONLY A BLACK SCREEN AND SOME TIMES WONT EVEN TURN ON TO THE BLACK SCREEN
Expert:  alr3d replied 2 years ago.
turn tv in on mode and check these connectors for DC volts. use the metal on the back of the panel for ground.graphic
Customer: replied 2 years ago.
what do u mean on mode and check dc volts im not quite understanding
Expert:  alr3d replied 2 years ago.
do you have a meter to check voltages with>?
Customer: replied 2 years ago.
i dont think i do but those two things you pointed out are conneceted i know that cuz i inspecetd the tv and no fuses were blown nothing was fried like i thought and its clean
Expert:  alr3d replied 2 years ago.

i do not think it is a fuse and i do not think it is a loose connection. i think one of the boards in your tv are bad and need voltages tested to figure out witch board is bad.

 

Allan

Customer: replied 2 years ago.
IF I TRY ND TIGHTED THEM WONT IT SHOCK ME CUZ THERE A BUNCH OF ORANGE COILS BEHIND THAT BLACK THING CLOSE TO WERE THOSE 2 THINGS YOU POINTED OUT
Customer: replied 2 years ago.
SO HOW WOULD I GO ABOUT DOING THAT AND FIGURING OUT WHICH 1 IS BAD
Expert:  alr3d replied 2 years ago.

we would have to test DC voltages. but if you cannot that is ok i can get you a cost on what a tv repair shop might charge...?

 

Allan

Customer: replied 2 years ago.
IF U CAN DO THAT IT WOULD BE HELPFUL OR DO YOU JUST SUGGEST I GO BUY A NEW TV INSTEAD OF DEALING WITH ALL THIS HASSEL BUT NOT BUY RCA TV THIS TIME?
Expert:  alr3d replied 2 years ago.

lol

i agree the board i think is bad is 200.00 and labor would be 125.00 so yes a new tv.

 

Allan

alr3d, Technician
Category: TV
Satisfied Customers: 766
Experience: tv repair
alr3d and 4 other TV Specialists are ready to help you
Customer: replied 2 years ago.
OKAY THANK YOU FOR ALL YOUR HELP I APPRECIATE IT
Expert:  alr3d replied 2 years ago.

you are so welcome

 

 

good luck

 

 

Allan

 

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