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LN4DA53oP1FXZA this is the model number
We have had the set for 1 year and 3 months.
THis is the first time it has happened. My wife was watching. Turned it off. I came home and tried to turn it on and all I got was the black screen
-If you press the MENU button on the tv itself, does the menu show up?-If you look close at the screen in a dark room, do you see a slight glow to the screen?Please give me this information and I will be happy to assist you further.
Yes and I found the menu button on the TV I pressed both, nothing happens
There are a couple of things that could cause this, unfortunately there is no reset for this television other than unplugging it. It will have an internal failure at this point. I will try to explain the possibilities the best I can.First you could have a failure in the power supply, we have seen some capacitors fail in your model and cause funky problems like this. If this is the case you could be looking at somewhere around $175-$200 to fix the set.Next could be the main board, this would not be good news because you could be looking at $300-$400 for the repair.Lastly you could have a problem with the panel itself, this would mean a new set for sure because the part cost is more than a new set. The panel in your tv is about $1400 just for the part.Any of these could cause your problem, but it will require troubleshooting to determine the exact cause of your problem. If you have experience, and test equipment and would like to attempt some troubleshooting I will be happy to assist you, however if you do not have equipment or experience then you would need a repairman at this time to get an exact diagnosis. I am sorry that I don't have a quick fix or easy answer for you on this one, it is definitely an internal failure.
Surprise, I unplugged the set, waited, then plugged it back in. It came on.
I expect this will be a recurring problem?