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i have a ultravison tv 52 inch cannot get sound in pbpr sat mode havw sound in video2 mode no picture.this happened after i played a netflix movie
Optional Information: Make: ultravison digital hd Model: ultrascan hd Already Tried: i have tried to switch back no success
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.-What is the model number for the television? (this can be found on the back of the unit)-How old is the unit?-What do you have hooked to pbpr? Please give me this information and I will be happy to assist you further. Thank you,Tim Nolan
HI TIM SEPT 2000 MODLE 53SDX01B
Optional Information: Make: HATACHI Model: 53SDX01B Already Tried: i HAVE TRIED TO REST FOR VOLUMN .I HAVE A PBRP MODE WHICH HAS ALWAYS WORKED IN VOLUMN AND PICTURE NOW VIDEO WORKS AUDIO ONLY AND PICTURE IS NON PEPR
I HAVE ALWAYS HAD PIC AND VOLUMN ON PBPR MODE .NOW THE VOLUMN IS ON VIDEO 2 AND PIC IS ON PBPR .I WATCHED A NET FLIX MOVIE THRU MY WII AND HAVE NOT BEEN ABLE TO SWITCH BACK
What do you have hooked to PBPR? satellite box?TIm
WII ONLY VIDEO 2
So the wii is the only thing you have hooked to the tv?Tim
NO I HAVE A DVD ON VIDEO 3
You have no sound on either dvd or wii?Tim
WII WORKS ON VIDEO 2 AND DVD WORKS ON VIDEO AT PRESENT TIME
I HAVE SOUND AT TV IN BOTH MODES DVD AND WII .NO SOUND IN PBRP MODE FOR TV
What do you have plugged into PBRP?Tim
I HAVE SOUND AT TV IN BOTH MODES DVD AND WII .NO SOUND IN PBRP MODE FO R TV .BOSE SOUND SYSTEM
I HAVE SWITCHED OVER TO SPEAKERS ON TV ONLY .AND SOUND SYSTEM .ONLY STILL WILL NOT HAVE ANY SOUND
How do you have the bose hooked to the tv?Tim
IN THE FRONT OFF THE TV JACKS
You plugged the bose into the inputs on the front of the tv? Those are inputs not outputs.You have to hook the bose to the AUDIO OUT jacks on the back of the tv.Tim
Experience: Factory trained TV repair technician. U.S. NAVY trained.
SORRY RELOKKED AT JACKS THEY ARE WIRELESS
what do you mean they are wireless?Tim
JACKS FOR BOSE ARE PLUGGED IN THE BACK
To the audio out ports?Tim
YES
I would suspect the bose system at this point, have you tested it on another tv?Tim
YES AND IT WORKS OK .I HAVE A FEELING ITS IN THE REMOTE SETTINGS ?????????????? I MAY HAVE PRESSED THE WRONG BUTTONS
You should not need to change any settings if you have the cables going into the bose hooked into the audio output in the back of the tv.Tim
OK TAKING INTO THE FACT THAT TV SPEAKERS AND BOSE SYSTEM IS INOP IN PBRP MODE THATS WHAT IS THROWING ME OFF I DISCONNECTED BOSE SYSTEM AND STILL CANT GET SPQAEKERS ON TV TO WORK INPBRP NMODE
Does the bose work when you are playing wii or watching DVD?Tim
NO
OK so the bose works in no mode but the tv speakers work in some modes...is this right?Tim
CORRECT
Where you have the bose plugged in...what are the jacks in the back of the tv labeled?Tim
Y PB PR INPUT JACKS
You cannot hook it up there! You must use the AUDIO OUTPUT JACKS. Tim
ON THE BACK OF THE TV ALL THREE JACKS ARE INPUT JACKS ONLY THAT IS ALLM THE JACKS IN BACK ONE SAYS MONITER OUT I PLUGGED THE BOSE JACKS IN AND LOST PICTURE AND NO SOUND
Are you trying to use the bose to play the sound from the tv to to play a dvd on the hitachi?
NO I USE THEDVD AND WII SOUND FROM TV ONLY
Ok, what is your purpose for hooking the bose to the tv? Tim
BECAUSE I WATCH MORE TV THIS HAS BEEN WORKING FOR 4 MONTHS NOW EVERY THING CHANGED YESTERDAY WHEN I WATCHED NETFLIX I COULD NOT SWITCH IT BACK
I sitll don't understand what you are trying to use the bose for on this tv.Are you trying ot use it for surround sound?Tim
YES ITS ONLY 2 SPEAKERS ON EACH SIDE
And it used to play sound when watching all devices hooked to this tv?Tim
NO IT ONLY WORKS FOR TV SOUND I GO INTO REMOTE AND SWITCH TO EXTERNAL SPEAKER AND BOSE SYSTEM WORKS .I WAS ABLE TO SWITCH BACK NIN FORTH FROM TV INTERNAL TO EXTERNAL SPAEKERS
Do you have cable, satellite or antenna?Tim
DIRECT TV DVR SATELITE I JUST SWITCHED TO VIDEO 2 AND I9 HAVE TV SPEAKERS ON TV NO PICTURE
Try this first...Turn the tv on so you have a picture from the direct tv box. While it is on unplug the direct tv box from the wallLet it sit 5 minsPlug it back in.Not saying this will for sure fix your problem, so don't want to get hopes too high. We have however seen this EEPROM reset clear some audio problems in these boxes, so its the first thing to try. Let me know if anything changes.Tim
I DID THAT 2 TIMES TODAY THATS WHAT I THOUGHT AS WELL
Ok, I think I would call Direct tv at this point and get a replacement box. I am thinking this box is bad.Tim