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Louie
Louie, Technician
Category: TV
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Experience:  25+ yrs. experience in the field and 3+ yrs. online, down to component level.
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I just dropped my remote, and now will not work. Is there

Resolved Question:

I just dropped my remote, and now will not work. Is there anything I can do?
Submitted: 2 years ago.
Category: TV
Expert:  Louie replied 2 years ago.
Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance...


Initially, post back with the Vizio's model number.

Offhand, there is a partial test to confirm if the old remote is working or not. With fresh batteries, point the remote towards the lens of an active digital camera. For every press of any button on the remote, there should be a bright light that would register on the LCD screen of the camera.

No light, no infrared transmission from the remote; remote faulty.

On the other hand, if the remote is good, then consider a possible IR sensor fault in the unit itself.

Post back results of camera test.
Customer: replied 2 years ago.

The model is M260VA, I have replaced the batteries, and tried the camera, but no light.

 

I unpluged the TV, but no help. I can't see that the remote can be taken apart to see what may be broken.

Customer: replied 2 years ago.
Well took it apart, and I just tapped it and now it is working.
Expert:  Louie replied 2 years ago.
Great! Glad that the issue has been resolved, congratulations.

The above posted test confirms that the fault is in the remote. The common fault would be a loose connection or a cold solder.

Still, thank you for the update.

Louie, Technician
Category: TV
Satisfied Customers: 8917
Experience: 25+ yrs. experience in the field and 3+ yrs. online, down to component level.
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