How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tim Nolan Your Own Question

Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
Type Your TV Question Here...
Tim Nolan is online now
A new question is answered every 9 seconds

Vizio model VP322 HDTV10A had problems last year with not turning

Resolved Question:

Vizio model VP322 HDTV10A had problems last year with not turning on...had it fixed under warranty and now it did it again and is to the point where it will not turn on at all!! Was there a problem with this model?...we love the picture quality, but have had this problem and now it doesn't work. I am wondering if it is because it is a plasma TV. I am thinking of replacing it with another Vizio, but am not sure of the dependability of your products? What can I do?
Submitted: 2 years ago.
Category: TV
Expert:  Tim Nolan replied 2 years ago.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

-When you say it is "to the point where it wont come on at all" does that mean it has been gradually worsening?
-How old is the unit?
-When you plug it in or turn it on, does it do anything at all?

Please give me this information and I will be happy to assist you further.

Thank you,
Tim Nolan
Customer: replied 2 years ago.
Yes, gradually got worse and now does not work at all...purchase date was 11/23/08 and had to have it repaired under warranty for this same problem about one and a half years ago.
Expert:  Tim Nolan replied 2 years ago.

This is a very common problem with your tv, what has most likely happened (about 90% of the time) is the power supply has failed, more specifically there are a few caps in the power supply that have most likely failed. The unit will require component replacement to get it working again. Do you have any electronic repair experience, test equipment, and soldering equipment? If so I can assist you with this repair. If you do not have the above equipment and skills a repairman will be required for this repair, you can expect the bill to be around $200.

I am sorry that I don't have a magic button or a quick fix for you on this one, but component replacement will be required.


Please remember to press the ACCEPT button when we are finished, it is the only way I can get credit for helping you. I want you to be 100% satisfied so please, by all means ask any questions you might have on this subject. Positive feedback is always appreciated.


Thank you,
Tim Nolan
Customer: replied 2 years ago.
I have experience and have seen a video on YouTube about this specific problem and how to fix it.....but why should I pay to have this answer? It does not really help me at all to tell me that it will cost me $200 dollars for a repair...are these Vizios junk or what?
Expert:  Tim Nolan replied 2 years ago.
Vizio is on the bottom of the barrel when it comes to manufactures. I would recommend something more along the lines of a Sony, LG or Toshiba.


Also, I am sorry not sure I understand. If you already knew what was wrong with the tv, why did you ask? Am I missing something or did not give you the infomration you were looking for?

Thanks,
Tim
Customer: replied 2 years ago.
Just really wanted to know if there was another fix, or if there was something other than what I perceived to be wrong with it. Thanks for your opinion on the Vizio brand. I had checked Consumer reports and they seem to think that Vizio is a good brand and have several models listed on their buy list.
Expert:  Tim Nolan replied 2 years ago.
Sorry no other fix and nothing else wrong with it...you are correct in thinking the caps are bad.

I personally have been under the thinking that consumer reports gets paid big money by manufactures to get on that list. Almost 75% of the tvs they put on those lits end up with many problems. This is just what I have expereinced over the last 7 years or so since these new flat screens have come out.

Tim
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience: Factory trained TV repair technician. U.S. NAVY trained.
Tim Nolan and 4 other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)