How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Aric Your Own Question

Aric
Aric, Technician
Category: TV
Satisfied Customers: 33521
Experience:  10+ yrs. experience installing and repairing TVs and A/V systems. Owner of A/V installation and repair business.
24739752
Type Your TV Question Here...
Aric is online now
A new question is answered every 9 seconds

MY SANYO 50 IN PLASMA TV WILL NOT TURN ON, WHEN YOU HIT THE

Resolved Question:

MY SANYO 50 IN PLASMA TV WILL NOT TURN ON, WHEN YOU HIT THE BUTTON IT MAKES A CLICKING SOUND THEN SHUTS OFF. I UNPLUGGED IT FOR 2 DAYS BUT IT STILL DOES IT.
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Can you please get me the model number off the back of the TV?
Customer: replied 2 years ago.

MN865091TAE1

934K5DU8

 

Is on the back

Expert:  Aric replied 2 years ago.

This is not a valid model number, a Samsung model number would be similar to PN50LN80 or something smilar. Can you check again please?

 

Also, how many times does the TV click, or is it just once?

 

Also, are there any blinking lights on the front of the set when it's clicking?

Customer: replied 2 years ago.

DP5079 is on the owners manual.

No blinking lights on the tube

click, click then the green power shows power for 9-10 seconds then turns off and the starts the process all over again.

Expert:  Aric replied 2 years ago.

It's a Sanyo, my mistake.

 

Unfortunately, this problem is either that the mainboard or the low voltage rail from the power supply that feeds it has shorted and failed. The clicking is the power on relay disengaging/engaging over and over again due to the short. I just had a customer with the same problem, and we were able to narrow down the problem to the mainboard (most common problem on this set), by opening the TV and disconnecting the mainboard from the power supply to get the clicking to stop. If you'd like to repair the set yourself, the Mainboard for your set can be purchased online for around $100, and this would save you around $200 in labor.

Voltages must be measured at the power supply output both under load and no load to determine which board has the failure. Unfortunately there is no reset you can perform to fix this problem and the set will require service. Average cost for this type of repair is $200 parts and labor to repair the supply, or $300 parts and labor to replace the mainboard (parts and labor). If you are not comfortable opening up the set, then you can use the link below to locate a tech in your area:

http://www.tvrepairpros.com/

If this answers your question, please click "Accept", as it is the only way we experts get paid for our knowledge on the site. Tips and Bonuses and welcomed and appreciated!

Aric, Technician
Category: TV
Satisfied Customers: 33521
Experience: 10+ yrs. experience installing and repairing TVs and A/V systems. Owner of A/V installation and repair business.
Aric and 7 other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/TV/TVTech1/2013-3-25_625_TECH1Nobanner.64x64.jpg TV Tech1's Avatar

    TV Tech1

    Technician

    Satisfied Customers:

    4800
    30 Years experience. Authorized Warranty servicer.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2354
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2208
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    1683
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1366
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1260
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/3G/3guk/2011-1-15_132320_D1SC01363.64x64.jpg James's Avatar

    James

    Technician

    Satisfied Customers:

    1154
    AV Service Engineer (4 Years)