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Frank the tv man
Frank the tv man, Technician
Category: TV
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Experience:  15 years of TV repair experience
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Samsung flat screen tv went thru a power surge, heard a pop

Resolved Question:

Samsung flat screen tv went thru a power surge, heard a pop soung coming from tv. tv does not power up , no indicator lights come on, Is it repairable
Submitted: 5 years ago.
Category: TV
Expert:  Frank the tv man replied 5 years ago.
It is definetly repairable. Are you sure it was hit with a power surge?
Customer: replied 5 years ago.
Neutral line coming into house was cut and when cable guy came to work on cable tv he was shocked by the cable lines outside when he went to disconnect them, When he did that surge protector at computer got fried, heating system, washer and flat screen all got fried.
Expert:  Frank the tv man replied 5 years ago.
Was the tv connected to a cable? How was it connected?
Customer: replied 5 years ago.
method to find what needs replaced, tv connected to cable tv w hd cable
Customer: replied 5 years ago.
u still there, i responded tv was connected to cable tv w hd cable, need method to find problem
Customer: replied 5 years ago.
Relist: Incomplete answer.
Customer: replied 5 years ago.
Need method to determine what parts need replaced
Expert:  Frank the tv man replied 5 years ago.
You have 2 possiblities with the power supply and or the main. In this case I would reccommend replacing both due to the power surge. here are links to the parts


http://www.samsungparts.com/Products/Parts_and_Accessories/PID-BN96-03060A.aspx?model=LNS2738DX/XAA

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-BN94-01011B.aspx?model=LNS2738DX/XAA
Customer: replied 5 years ago.
East way out cost more than the tv , no help
Expert:  Frank the tv man replied 5 years ago.
You have the part numbers you can try to find the parts cheaper. I would suggest to you the main board definetly needs replaced. Even if the TV is would turn on good chance it would not operate properly after taking a surge. Also check into your home owners insurance or the cable company for causing the surge to begin with. It is very common in the field to see power surges. What typically happens the surge goes through the cable box (which isn't grounded) then through the HDMI cable which then destroys either the HDMI controller or the main micro. If you loose the HDMI controller typically there is no HDMI video but everything else works. If the main micro gets hit then the TV is completely dead like yours.
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