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Aric
Aric, Technician
Category: TV
Satisfied Customers: 33758
Experience:  10+ yrs. experience installing and repairing TVs and A/V systems. Owner of A/V installation and repair business.
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the screen on my tv keeps on going black but u can still here

Customer Question

the screen on my tv keeps on going black but u can still here it. when u turn it on looks good for about 30 seconds then it goes black.
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.

How long have you had the set for, and when did the problem occur?

Additionally, what is connected to the TV for devices (DVD, cable box, etc.), and do you have the same issue regardless of which you're trying to watch?

Also, when the screen goes black, if you press the MENU button on the TV remote (not the cable box remote), does the MENU come up on screen?

Customer: replied 2 years ago.
Of have had it for about 1 year. I have the dish and ps3 and DVD hooked up to it.no the menu dose not come up
Expert:  Aric replied 2 years ago.

So, neither DISH, PS3, or DVD will keep a picture on the screen correct?

 

Try this, in a darkened room, shine a flashlight directly on the screen and look very closely at the screen. Do you see a dimly lit shadowy picture on the TV screen?

Customer: replied 2 years ago.
Correct
Expert:  Aric replied 2 years ago.

Try this, in a darkened room, shine a flashlight directly on the screen and look very closely at the screen. Do you see a dimly lit shadowy picture on the TV screen?

Customer: replied 2 years ago.
Yes
Expert:  Aric replied 2 years ago.

This means that the backlight inverter have failed in your TV. It is responsible fro lighting up the LCD display panel. If you can see a shadowy picture, then you know that the power supply, T-Con (LCD controller), and LCD panel itself are doing their jobs. Unfortunately this requires service, and there are no resets that will fix this. Average cost for this type of repair is around $125-$150 parts and labor. It may be more cost effective to purchase a new set, but if you'd like to have the TV repaired, you can use the link below to locate a tech in your area:

 

http://www.tvrepairpros.com/

 

 

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