How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

the remote does not always turn on the TV the first time. Shuts

Customer Question

the remote does not always turn on the TV the first time. Shuts it down okay but even pushing the button does not work. Once and a while I get a message that says the TV will shut down in a few minutes which it does. Any suggestions?
Submitted: 5 years ago.
Category: TV
Expert:  Tim Nolan replied 5 years ago.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

-Does the power button on the tv itself turn it on every time?
-How old is the unit?
-Once on does the remote work the tv fine?

Please give me this information and I will be happy to assist you further.

Thank you,
Tim Nolan
Customer: replied 5 years ago.

1) when the remote doesn't work neither does the button. When the remote works I don't check the button

 

2) TV bought new in 2004. Works great when on

 

3) Once on the remote controls the TV the way it should, Has good batteries. Turns the TV off instantly

 

 

Expert:  Tim Nolan replied 5 years ago.
When it wont come on, what does the light on the front do when you push the button on the tv itself or the remote?

Tim