Hmm, possible Tcon issue...
You got a camera? A picture is worth a thousand words, so we can save time by getting a picture of your entire screen -- with and without the menu being displayed in the picture.
Here's how you post a picture in your Response --
Take a picture of the whole screen, if you have to get a closeup of the problem try to get an edge of the frame so I can reference it to the top/left/right/bottom. Take a picture of the TV's menu or Volume or any displays near the problem because we USE the On-screen displays to verify TCON or Main board problems
Cellphones and Digital cameras save as JPG files, so you simply save it to your Desktop or known folder.
When you respond back to me, you should see some buttons above your response box. If you don't see them, then type in some text -- Hit REPLY. Then select EDIT
The buttons will show up on the EDIT box.
Look for the Insert/Edit picture button and select it.
Select Browse, then Select Browse in the 2nd box. Double click your JPG file, and it will appear in the filebox, then press OK -- it will then appear in the 1st box, and you press INSERT.
And then the picture appears right where your cursor is in your response box.
Want to add more TEXT BELOW the picture?
Arrow down, then Arrow right...then press enter a couple times to space your Text away from the picture
That should help us Nail the problem down.