How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask PramitP Your Own Question

PramitP, Technician
Category: TV
Satisfied Customers: 3026
Experience:  Diploma in Electrical and Electronics from AVV University
Type Your TV Question Here...
PramitP is online now
A new question is answered every 9 seconds

I have a haier tv - 22 inch, flat screen, with DVD player,

Resolved Question:

I have a haier tv - 22 inch, flat screen, with DVD player, purchased 3 years ago. It was working great and then I lost the picture. Sound works. I'm concerned with cost to fix this. Any ideas what is wrong and how pricey will it be to fix?
Submitted: 4 years ago.
Category: TV
Expert:  PramitP replied 4 years ago.

Are you being able to pull up the menu?

What is the exact model no.?

Customer: replied 4 years ago.

I can't pull up the menu.


Model is HLC22RW

Expert:  PramitP replied 4 years ago.
Shine a flash light on the screen and check if you see dim images or not.
Customer: replied 4 years ago.
I don't see any images
Expert:  PramitP replied 4 years ago.

Thanks for the info. The biggest problem could be a faulty panel. The panel carries the backlight so if the backlight doesn't work, the entire panel needs to be replaced. If it is the panel then you better buy a new TV or claim for a free replacement since the set is hardly 3 years old. You can call Haier Customer Support and ask the representative to transfer your call to the supervisor. Tell him that you've been a loyal customer to Haier and now this has happened. If they won't consider your case you would never buy Haier again and would never recommend anyone either. Usually if it less than 3 years, most companies give a fair concession on the panel or a new TV. Believe this works with bigger companies like Samsung, Sony etc. (not all the cases though)

Now there can be three things which could cause this problem. Firstly the inverter is not working. Secondly the power supply is not working properly as it is the one who provides the 24V to the inverter. Thirdly, the main board. Now the main board is the one from whom the power board gets the command of sending. If the main board is not being able to send the command the there is no point in replacing the power board or inverter board.

Your best bet would be replacing inverter board(also known as backlight inverter board, which in this set is incorporated with the power board). If you want to repair it yourself then you should be having proper knowledge about the internal circuitry of the TV.
You should also require a multimeter and soldering equipments and schematics.
I always recommend my clients to contact seller and confirm model no. before making a purchase. Take photographs or mental picture of connections with board before replacing so that it won't be confusing later.

If you want to fix it yourself you must possess basic testing skills, like using multimeter, soldering, own a schematic of this model etc. If you opt for a repair at any shop it will cost you at the max $200(unless it's the panel). I hope it should be done in less than that. Hope it helps.

I'm sorry to give you such a bad news but it would have been unprofessional of me and unfair to you if I wouldn't have given an honest answer.



Please click the green ACCEPT button ONLY if you are SATISFIED with my help, so that I'll be credited for assisting you.
Positive Feedback and Bonuses are greatly appreciated!!
Please DO NOT ACCEPT IF you wish to leave a NEGATIVE FEEDBACK.

PramitP, Technician
Category: TV
Satisfied Customers: 3026
Experience: Diploma in Electrical and Electronics from AVV University
PramitP and 2 other TV Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • Nathan



    Satisfied Customers:

    Custom home theater installer, authorized dealer top brands.
< Last | Next >
  • Nathan's Avatar



    Satisfied Customers:

    Custom home theater installer, authorized dealer top brands.
  • Louie's Avatar



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • Rod's Avatar


    TV & Communications Sys Repair

    Satisfied Customers:

    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • Pete's Avatar


    Electronic Engineer

    Satisfied Customers:

    12+ years experience installing and repairing electronics.
  • Steven's Avatar



    Satisfied Customers:

    Ma. Master Technician Lic. Authorized Warranty Support.
  • euro-pro llc's Avatar

    euro-pro llc


    Satisfied Customers:

    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • Dan - Master Tech's Avatar

    Dan - Master Tech

    Master Electronic Technician

    Satisfied Customers:

    Nearly 4 decades of installing and repairing TV's of all types.