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Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
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my philips flat screen tv has stopped working - tunrs on -

Customer Question

my philips flat screen tv has stopped working - tunrs on - no channels - tried to auto store again - no response
Submitted: 2 years ago.
Category: TV
Expert:  Tim Nolan replied 2 years ago.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

-What is the model number for the television? (this can be found on the back of the unit)
-How old is the unit?

Please give me this information and I will be happy to assist you further.

Thank you,
Tim Nolan
Customer: replied 2 years ago.

Model number - LC2O1V02A3K5

It is 5 years old

Maybe somrthing to do witht the switch over?

 

Expert:  Tim Nolan replied 2 years ago.
Do you have cable, satellite or antenna?

Tim
Customer: replied 2 years ago.
cable - i think! have a digital box and an aerial
Expert:  Tim Nolan replied 2 years ago.
Ok how is your cable box hooked to the tv?

Tim
Customer: replied 2 years ago.
with a scart lead?
Expert:  Tim Nolan replied 2 years ago.
Ok and you have the tv on that scart input?

Tim
Customer: replied 2 years ago.
yes
Expert:  Tim Nolan replied 2 years ago.
Do you get the guide or menus from the satellite box?

Tim
Customer: replied 2 years ago.
yes although can also from the tv
Expert:  Tim Nolan replied 2 years ago.
Ok then I think you have a bad satellite box here. You should contact your company to get a new one.

Tim

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