Login|Contact Us
Question and Answer

TV

Ask a TV Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Panasonic viera 50 inch 720p plasma will not turn on red light

 
Aric's Avatar
  • Answered by:Aric
  • Technician
  • Positive Feedback: 96.6 %
  • Accepted Answers: 7676
Verified Expert
in TV

Recent Feedback

Positive
It was worth the price to find out if I could easily fix it or pay for extensive...
Positive
sorry on a fixed income.
Positive
Thank you for your advice. You simply confirmed what I originaly thought would...
Positive
Helped answer my question. Good help
Positive
First time using Just Answejust so any frustrations were just me learning the...
Positive
good job that;s what i was thinking they where
Positive
he did a good job need new lamp good job what i needed to know
Positive
Type your review here...
Positive
Excellent help! Exactly what I needed. Thanks!
Positive
well answered.

Customer Question

Panasonic viera 50 inch 720p plasma will not turn on red light blinking no picture tv is only 18 months to 2 years old

 

Optional Information:
Make: Panasonic
Model: Viera 50in plasma 720p

Already Tried:
Unplugging tv from outlet plugging into another outlet; leaving tv unplugged overnight, several nights

Submitted: 529 days and 4 hours ago.
Category: TV
Value: $48
Status: CLOSED
Picture
Expert:  Aric replied 529 days and 4 hours ago.

Can you please get me the model number locate don the back of the TV?

 

Also, did this problem occur after a storm or power outage?

 

Additionally, is the light blinking continuously, or in a pattern (such as 5 blinks, pause 5 blinks, repeat)?

Customer replied 529 days and 4 hours ago.

Model # XXXXX

No storm maybe a power outage when I came home work the tv would not come on

The Light was blinking continuously, and in a pattern now it will not come on at all

Picture
Expert:  Aric replied 529 days and 4 hours ago.

The light does not come on at all now?

 

Please unplug the set from power for 2 minutes, plug back in while pressing and holding the power button on the front. If it does not come on, press the power button once more and then release it. Is the light blinking, and can you tell me exactly what the pattern is?

Customer replied 529 days and 4 hours ago.

I did what you suggested the light came on a few seconds a solid red no blinking and then it turned off completely

Accepted Answer

Picture
Expert:  Aric replied 529 days and 4 hours ago.

Okay thank you.

 

Typically the light will blink a code, which gives an indication which circuit, or voltage output is shorted, and gives the tech a good place to start testing.

 

If it goes out completely, then this indicates a failure of the circuit itself, or of the power supply output rail that feeds the diagnostics, or the mainboard.

 

 

It is most probable that there is a failure on the power supply board inside the TV.

 

Commonly the capacitors on this board will receive a surge and then fail. They can sometimes be visually verified by removing the rear of the set and inspecting them for bulges or leaking fluid at the top or the base of the caps. This is the most common mode of failure for these sets.

 

The capacitors are located on the power board inside the set, where the AC cord plugs into and can be replaced by a Tech for no more than $150 parts and labor if this is the case. The power board itself will run you roughly between $300-$400 to have replaced.

Unfortunately there is no sequence of buttons or reset you can perform to get the set working again.

 

Do you have any experience testing live voltages, or soldering on electronic equipment?

 

If not, then I would suggest using the link below to locate a technician in your area:

 

http://www.tvrepairpros.com/

 

 

If you need further assistance, let me know.

 

 

Expert TypeTechnician
Category: TV
Pos. Feedback: 96.6 %
Accepts: 7676
Answered: 10/24/2011

Experience: 10 years installing and repairing TV's and AV

Ask this Expert a Question >
Customer replied 529 days and 4 hours ago.

I plugged in tv another outlet now the red light is blinking a pattern of 10 or 11 blink I will focus to get the accurate count

Picture
Expert:  Aric replied 529 days and 4 hours ago.

Okay let me know.

Customer replied 529 days and 4 hours ago.

it is a pattern of 11 blinking lights and I do not having skills replacing anything on a tv and I hope I do not have to replace anything. I have researched and found this is a common problem with panasonic tvs's the problem usually occurs with 18mos to 2 years after your purchase the tv

Picture
Expert:  Aric replied 529 days and 4 hours ago.

Thanks for the reply. I cannot locate anything specific under 11 blink code. 10 blinks indicates a failure in the 15 volt output rail of the power supply, which usually indicates the power supply has failed. to further diagnose this problem you're having tests must be made on the power supply to determine which board has the failure.

 

 

The first thing you'd want to check is the caps on the power board for bulges or leaking. Any of these needs to be replaced.

Please only proceed if you have experience measuring live voltages on a circuit board level.

Next, use a DMM set to DC volts, find a common ground on the power supply and probe all of the Outputs for voltage (correct voltages will be stamped on the power supply at the outputs). Do this with NOTHING connected to the Power supply but AC power. If a voltage is missing/ fluctuating, then the power board needs to be replaced.

If the power supply outputs its rated voltages, then connect the other boards one at a time until one causes it to shut down. This board would have the short causing the supply to SOS, and would need to be replaced.

A good source to locate replacement boards is http://www.shopjimmy.com/ and http://www.discountmerchant.com/

 

 

Customer replied 529 days and 3 hours ago.

I do not see 'accept' I do see bonuses I do not have enough for a bonus so what should I do pls advise

Picture
Expert:  Aric replied 529 days and 3 hours ago.

Thank you for the reply. You already accepted once so that is sufficient and appreciated.

 
Tweet

4 TV Technicians are Online Right Now

Ask Your Question Now
Tv Questions Date Submitted
I received a 42" LG TV model # XXXXX from a friend. When 3/28/2013
I cannot get my TV to sync the sound -- JVC Black Crystal 3/28/2013
i have a phillips 19" lcd model 19pfl5422d/27 it will power 3/28/2013
Recently all my HDMI ports on my VIZIO M420NV have stopped 3/28/2013
I have a TV Model 37MF337b/37. IT HAS ALWAYS WORKED FINE. I 3/28/2013
Have Mitsubishi 60" projection TV - its a 1999-2000 model and 3/28/2013
I have a 50" Visio Plasma TV, 3/28/2013
I have a 15 inch magnavox TV running cable and have great picture 3/28/2013
I have a Zenith IQD61W20 tv. The picture size has shrunk to 3/28/2013
I bought my RCA LCD RLC3209 television exactly 2 years and 3/28/2013
RSS
Next 10 >
Ask A TV Technician
Type Your TV Question Here...
characters left:

Top TV Experts

See More TV Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a TV Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
203 TV Technicians are Online Now
Type Your TV Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC