How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have an RCA home theater-Guide plus-gold-gemstar [corner

Customer Question

I have an RCA home theater-Guide plus-gold-gemstar [corner of screen to corner of screen-60 1/2 inches] sevice# XXXXX model# XXXXX serial# XXXXX chassis# XXXXX 2002, assembled in mexico It no longer turns on. When plugged in it makes a strange "clicking" noise [sounds like a cricket to me] It was suggested to me to "dust" the inside. [I personally do not want to take the back off unless I know it's safe] p.s. can I do that. If there is nothing that you can suggest I can do to fix it myself, where can I go in -xxxxx Idaho xxxxx Thank you Margaret xxxxxxx [email protected]
Submitted: 5 years ago.
Category: TV
Expert:  Tim Nolan replied 5 years ago.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem.

-Sorry for the delay, do you still need assistance with this?

Please let me know.

Thank you,
Tim Nolan