Have TV Questions? Ask a TV Technician
Hi and welcome to justanswer.I`m going to help you with your tv but first i will have a few questions;
Do you know if any water went into the back of the tv ?
What does it do right now ?
Flashing light at the front ?
I will be in standby, just send me a reply ,and i will be notified and be with you ASAP.
no water in back of tv just the front there is no flashing light in the front. I did plug it back in this morning to see if it would work but all i got was a black screen with sound so I unplugged it again after that and it's been unplugged ever since this morning.
O.k then it may not have anything to do with water damage ,which would be a good thing as water can do a real mess in electronic circuits
Sounds like your power supply may be at fault
Can you give me a few minutes ?
sure no problem
Thanks ,was just looking to see if your tv had backlight inverters but it is a LCD/LED tv
So at this point it would be the power supply circuit that would need to be looked at
Do you wish to look into this yourself ?
the problem started after i found liquid on the front of the tv on wednesday so i turned the tv off and cleaned it up but when i turned the tv back the screen was white with lines and now the screen is black
Do you know for sure that the picture went out when the liquid hit the screen ?
no it didn't there was still a picture on the screen when i turned it off
Could be just a coincidence but the first thing to do would be to remove the back cover to see if there are signs of water inside.
also when i turned it back on there was still a picture but it was faded then the screen went white with blue lines
ok the tv is currently sitting on a stand am I able to do that with out taking it down off the stand?
O.k then that is interesting info, Right now is the screen just blank with some background light or is it dark like when the tv is off ?
give me a second and i'll go check
In many case you can take off the back cover without taking out the stand but i could not tell you for sure without the service manual.
In any case if you have to take the stand off then you can lay it down flat on it face to remove the cover then you can re-install the stand temporarily to work on it standing up
blank with one side black and the other side white with gray streaks
Hmmm, this doesn`t look good for the LCD panel and it would mean that some water has penetrated inside.
The only thing that can be affected by water from the front is the LCD panel
The rest of the tv is safely at the back
ok can it be fixed? and if so how can i fix it
It also means that you probably won`t see any signs of water inside as the water has gone in between the layers of the screen
I`m afraid your tv is gone, the only time you can get a full lcd panel replaced is under warranty and even then most company will scrap the tv and give you a new one.
You could contact a local repair shop to have a second opinion but i`m afraid they will tell you the same thing
Sorry i had to be the bearer of bad news and you will receive an email after this chat is closed and there will be a link to get back to me anytime if you have any questions.
thats ok thanks for all your help