How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Aric Your Own Question

Aric
Aric, Technician
Category: TV
Satisfied Customers: 37461
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
24739752
Type Your TV Question Here...
Aric is online now
A new question is answered every 9 seconds

My Vizio TV turns on but there is no picture

Resolved Question:

My Vizio flat screen power light comes on but no picture, what could be the problem?

Submitted: 3 years ago.
Category: TV
Expert:  Aric replied 3 years ago.

Does the TV have sound?

Do you have picture when watching other devices (DVD, VCR, Game System, etc.)?

Also, what color is the Vizio power light?

Customer: replied 3 years ago.

No sound, no picture for other devices, power light is yellow when off and white when on .

Expert:  Aric replied 3 years ago.

You can attempt to reset the TV by unplugging it from AC power for 60 minutes or more to see if discharging the residual current in the power supply helps. I am not saying this WILL work, but it is the only other step aside from service.

If this does not work, then there are basically three problems that would cause this, the Power Supply, the Backlight Inverter boards, or the LCD panel itself has failed. Voltages need to be measured at the power supply outputs, using a DMM with nothing connected to it but AC Input. If the readings are proper, then the other boards need to be connected one at a time, until one causes the voltage to shut down at the output. If the supply outputs power with all of the boards connected, then the backlight inverters need to be tested. The backlight inverters will run you around $350 to have replaced. If the LCD panel is receiving power from the inverter boards, then it has failed and will cost you more than a new TV (around $800) to have replaced and it is not cost effective to repair this set.

If you do not have experience testing live voltages on a circuit board level, then I would suggest using the link below to locate a tech in your area:

www.tvrepairpros.com

If you need further assistance, let me know.

Aric, Technician
Category: TV
Satisfied Customers: 37461
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Aric and 2 other TV Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • Nathan

    Installer

    Satisfied Customers:

    3520
    Custom home theater installer, authorized dealer top brands.
< Last | Next >
  • http://ww2.justanswer.com/uploads/P0/p0llinate/2011-4-27_174649_tucker.64x64.JPG Nathan's Avatar

    Nathan

    Installer

    Satisfied Customers:

    3520
    Custom home theater installer, authorized dealer top brands.
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    2443
    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    TV & Communications Sys Repair

    Satisfied Customers:

    2355
    FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1501
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/ST/steven.benoit/2011-4-1_194735_untitled1.64x64.jpg Steven's Avatar

    Steven

    Technician

    Satisfied Customers:

    1403
    Ma. Master Technician Lic. Authorized Warranty Support.
  • http://ww2.justanswer.com/uploads/europro/2009-7-31_232635_DSC02497.JPG euro-pro llc's Avatar

    euro-pro llc

    Technician

    Satisfied Customers:

    1128
    20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
  • http://ww2.justanswer.com/uploads/techmedic/2008-12-04_035641_hometown_hero_pose_64x64.jpg Dan - Master Tech's Avatar

    Dan - Master Tech

    Master Electronic Technician

    Satisfied Customers:

    1115
    Nearly 4 decades of installing and repairing TV's of all types.