42" not responding to RC
I have a Philips 42" TV (Model 42TA648BX/F7), to which a few months ago I connected a Samsung Blu-ray player via HDMI
-1. Starting then the TV wouldn't respond to the remote control
; however, it would turn on when turning on the blu-ray player (using the blu-ray remote control); no way to control volume, channels or anything else but manually from the side of the TV.
I disconnected the blu-ray player and still the TV wouldn't respond to the remote control. I've tried unplugging the power, and connecting it to a different power outlet (while all other input unplugged), I've tested the remote control using the cellphone camera method, and I've even tried using a Logitech Harmony RC and didn't work neither.
I downloaded the firmware from the Philips website into a USB flash drive, but couldn't update it because the one I have running on the TV is actually a newer version.
The people in customer service at Philips, are telling me they think is the sensor itself, I’m not sure of this, given the problem started exactly at the same time I connected the blu-ray player.